Chrysler Dodge Jeep Ram of Princeton

Great buying power!! Today I purchased a Jeep Cherokee with my salesman Ryan Conrad!!! He was friendly and knowledgeable. He never made me feel rushed or pressed to hurry Today I purchased a Jeep Cherokee with my salesman Ryan Conrad!!! He was friendly and knowledgeable. He never made me feel rushed or pressed to hurry up and decide. He spent the time and answered questions. He walked me around the dealership and even brought me to the service department to meet the coordinator. He addressed my concerns and gave me honest feed back. I felt like my business mattered to him!!! Ryan made me feel like I was in the "drivers seat" with each car we each test drive!!! More

Low pressure , good experience I was looking for a Jeep Grand Cherokee and Kamel the salesman was very helpful in showing me the differences and getting me into a car to drive. I e I was looking for a Jeep Grand Cherokee and Kamel the salesman was very helpful in showing me the differences and getting me into a car to drive. I ended up buying a car from him and have already put a few hundred miles on it. The overall buying experience was great as I did not feel pressured to buy anything, They offered some options I said yes or no, or asked for more details and this did not take long at all. More

Excellent staff The team at Baker are an excellent and profesional staff! From dave (general sales manager) working to make my sale happen to Jameson getting my sale The team at Baker are an excellent and profesional staff! From dave (general sales manager) working to make my sale happen to Jameson getting my sale together and helping me with the details, Darrin making the financing easy and Randy the being very responsive answering my email and contacting me. More

Words can't express my feelings for this business. I have no idea where to start. I've never been approved for a car anywhere. Im on disability and a single father of a little girl so things are very h I have no idea where to start. I've never been approved for a car anywhere. Im on disability and a single father of a little girl so things are very hard. I have been struggling with a 1995 jeep Cherokee with holes in the floor covered by plywood. The heat didn't work the brakes were horrible. It got a death wobble over 40mph it was most certainly not a safe vehicle for anyone let alone a child yet no one seemed to care or want to help me out. I do not have good credit by any means yet Bobby Brooks (salesman) and Randy Fichtelberg (Internet manager) were more then happy to help me. I reached out to them with a not so nice email due to the aggravation of being rejected so many times I figured this place would be no different. Well I was promised they could help me if I could just come in and discuss my situation. A week later my appointment came up. I had to barrow a car to get there and drive all over to like 10 different ATMs to get my down payment and Almost didn't go but something told me I should. I got there and right away I was greeted with friendly handshakes and greetings. I was walked over to Bobby Brooks desk where the best day of my life began. Long story short I left with the exact jeep I wanted! a 2015 jeep renegade 6 speed manual its the nicest thing I've ever owned in my entire life. I pulled over on my way home to cry because I just can't believe this jeep is mine and I still can't. Both my parents passed away when I was younger, i had a daughter at 20yrs old, and have had scoliosis since I was 15 so things have been more then difficult for my. Baker auto gave me the jeep I never thought I'd have plus a chance to better my credit which is everything. I can not thank them enough!!! I have already recommended this place to over 10 people and when my fiance or I need another car we will 100% be going back here! Thank you guys again so much. You not only made an entire family more then happy but you also gave us all hope and that to me is priceless. More

Easiet experience buying a car at a friendly dealership This is the most organised dealership I've worked with. Friendly, Professional and no time is wasted playing games. Not pushy at all. They genuinely w This is the most organised dealership I've worked with. Friendly, Professional and no time is wasted playing games. Not pushy at all. They genuinely want you to be happy when you walk out the door with your new car. I was impressed with service and how quickly the process moved along! Love my Jeep! More

Great experience Buying a new car has always been something I dread. From the minute we walked into Baker Jeep, Dillon made the car buying experience a lot less stres Buying a new car has always been something I dread. From the minute we walked into Baker Jeep, Dillon made the car buying experience a lot less stressful and dreaded. He is knowledgeable, friendly and professional. I would highly recommend this dealership to anyone looking for a car More

Great fun buying experience I went into Baker Chrysler jeep and met with Bobby brooks and he was just amazing to deal/work with. Shopping for cars is not my favorite thing to do I went into Baker Chrysler jeep and met with Bobby brooks and he was just amazing to deal/work with. Shopping for cars is not my favorite thing to do but Bobby made me feel so good about it all. He was so knowledgable, straight forward, helpful, Darron Dematteo and Dave spencer were fast with the paperwork! I highly recommend This team, they know theirs cars and all about customer service. A big thank you to Mike Napoleon for the deal of the century. TRINNA LAPLACA BENMOUSSA More

Horrible I recently went to Baker to look for a car for my mother. Was greeted very friendly by Kamel. When told what we were looking for, he was overly accomm I recently went to Baker to look for a car for my mother. Was greeted very friendly by Kamel. When told what we were looking for, he was overly accommodating. Long story short, I was whirled into buying a new truck myself and they could not wait to get my vehicle. When told them I would think about it and come back another day, I was told I had to take the truck then because my car was already purchased from the bank, without my consent. I ended up going home that day, which was rushed because they were closing, with a 2016 demo model Dodge Ram that had 1600 miles on it, that supposedly the owners wife was driving. I also wanted some accessories put on it and was told they would be ordered. So , I had to go back and leave the truck for 3 days to have them put on. Besides that, when I first got home, I noticed there was a huge nail in my tire. I immediately called and the salesman told me it would be taken care of, a new tire. Again, the truck was brought in for that. Something told me to speak to the service department, and was told I did not receive a new tire, they just plugged it! The comment from the service dept was.."lack of communication". So it was brought back for a new tire. The next day however, I was getting a "service electronic breaking system" and immediately called Kamel. His comment to me was "What did you do to the truck?" I was livid! How dare they accuse me of doing something to the truck.! I was told that I must have done something with the hitch. First of all, I did nothing and second of all, I hardly had the truck to even do anything to it. Again, it was brought in to be serviced, and was told it was a sensor. Maybe, just maybe, it was played with when they were fooling around with the tire??? I have been back there since to pick up my plates, etc. Not only did I not get a hello when seen, but the place was cold as ice. My mother also, got a vehicle from there about 4 days after me getting mine. She too has had questions and no one gets back to you. It is almost 5 weeks now and she still does not have her registration. I was with a dealership for over 20 years and decided to see about this one. I am so sorry I did and so is my mother. Once they got your money, they do not want anything to do with you. Buyer beware!! More

People friendly environment My family and I was shopping around for a nice preowned vehicle, we cam upon Baker's Chrysler Jeep Dodge. We was traveling from Staten Island and our My family and I was shopping around for a nice preowned vehicle, we cam upon Baker's Chrysler Jeep Dodge. We was traveling from Staten Island and our goal was to shop around for a nice decent car. As soon as we got to Baker, we was greeted by a young man name Dillon Tung, he was very friendly not pushy like many car dealers. Long story short it was an awesome experience and would be back very soon with many of my friends and family members. Best, Giselle- long term customer 😊 More