Chrysler Dodge Jeep Ram of Princeton

Excellent staff The team at Baker are an excellent and profesional staff! From dave (general sales manager) working to make my sale happen to Jameson getting my sale The team at Baker are an excellent and profesional staff! From dave (general sales manager) working to make my sale happen to Jameson getting my sale together and helping me with the details, Darrin making the financing easy and Randy the being very responsive answering my email and contacting me. More

Words can't express my feelings for this business. I have no idea where to start. I've never been approved for a car anywhere. Im on disability and a single father of a little girl so things are very h I have no idea where to start. I've never been approved for a car anywhere. Im on disability and a single father of a little girl so things are very hard. I have been struggling with a 1995 jeep Cherokee with holes in the floor covered by plywood. The heat didn't work the brakes were horrible. It got a death wobble over 40mph it was most certainly not a safe vehicle for anyone let alone a child yet no one seemed to care or want to help me out. I do not have good credit by any means yet Bobby Brooks (salesman) and Randy Fichtelberg (Internet manager) were more then happy to help me. I reached out to them with a not so nice email due to the aggravation of being rejected so many times I figured this place would be no different. Well I was promised they could help me if I could just come in and discuss my situation. A week later my appointment came up. I had to barrow a car to get there and drive all over to like 10 different ATMs to get my down payment and Almost didn't go but something told me I should. I got there and right away I was greeted with friendly handshakes and greetings. I was walked over to Bobby Brooks desk where the best day of my life began. Long story short I left with the exact jeep I wanted! a 2015 jeep renegade 6 speed manual its the nicest thing I've ever owned in my entire life. I pulled over on my way home to cry because I just can't believe this jeep is mine and I still can't. Both my parents passed away when I was younger, i had a daughter at 20yrs old, and have had scoliosis since I was 15 so things have been more then difficult for my. Baker auto gave me the jeep I never thought I'd have plus a chance to better my credit which is everything. I can not thank them enough!!! I have already recommended this place to over 10 people and when my fiance or I need another car we will 100% be going back here! Thank you guys again so much. You not only made an entire family more then happy but you also gave us all hope and that to me is priceless. More

Easiet experience buying a car at a friendly dealership This is the most organised dealership I've worked with. Friendly, Professional and no time is wasted playing games. Not pushy at all. They genuinely w This is the most organised dealership I've worked with. Friendly, Professional and no time is wasted playing games. Not pushy at all. They genuinely want you to be happy when you walk out the door with your new car. I was impressed with service and how quickly the process moved along! Love my Jeep! More

Great experience Buying a new car has always been something I dread. From the minute we walked into Baker Jeep, Dillon made the car buying experience a lot less stres Buying a new car has always been something I dread. From the minute we walked into Baker Jeep, Dillon made the car buying experience a lot less stressful and dreaded. He is knowledgeable, friendly and professional. I would highly recommend this dealership to anyone looking for a car More

Great fun buying experience I went into Baker Chrysler jeep and met with Bobby brooks and he was just amazing to deal/work with. Shopping for cars is not my favorite thing to do I went into Baker Chrysler jeep and met with Bobby brooks and he was just amazing to deal/work with. Shopping for cars is not my favorite thing to do but Bobby made me feel so good about it all. He was so knowledgable, straight forward, helpful, Darron Dematteo and Dave spencer were fast with the paperwork! I highly recommend This team, they know theirs cars and all about customer service. A big thank you to Mike Napoleon for the deal of the century. TRINNA LAPLACA BENMOUSSA More

Horrible I recently went to Baker to look for a car for my mother. Was greeted very friendly by Kamel. When told what we were looking for, he was overly accomm I recently went to Baker to look for a car for my mother. Was greeted very friendly by Kamel. When told what we were looking for, he was overly accommodating. Long story short, I was whirled into buying a new truck myself and they could not wait to get my vehicle. When told them I would think about it and come back another day, I was told I had to take the truck then because my car was already purchased from the bank, without my consent. I ended up going home that day, which was rushed because they were closing, with a 2016 demo model Dodge Ram that had 1600 miles on it, that supposedly the owners wife was driving. I also wanted some accessories put on it and was told they would be ordered. So , I had to go back and leave the truck for 3 days to have them put on. Besides that, when I first got home, I noticed there was a huge nail in my tire. I immediately called and the salesman told me it would be taken care of, a new tire. Again, the truck was brought in for that. Something told me to speak to the service department, and was told I did not receive a new tire, they just plugged it! The comment from the service dept was.."lack of communication". So it was brought back for a new tire. The next day however, I was getting a "service electronic breaking system" and immediately called Kamel. His comment to me was "What did you do to the truck?" I was livid! How dare they accuse me of doing something to the truck.! I was told that I must have done something with the hitch. First of all, I did nothing and second of all, I hardly had the truck to even do anything to it. Again, it was brought in to be serviced, and was told it was a sensor. Maybe, just maybe, it was played with when they were fooling around with the tire??? I have been back there since to pick up my plates, etc. Not only did I not get a hello when seen, but the place was cold as ice. My mother also, got a vehicle from there about 4 days after me getting mine. She too has had questions and no one gets back to you. It is almost 5 weeks now and she still does not have her registration. I was with a dealership for over 20 years and decided to see about this one. I am so sorry I did and so is my mother. Once they got your money, they do not want anything to do with you. Buyer beware!! More

People friendly environment My family and I was shopping around for a nice preowned vehicle, we cam upon Baker's Chrysler Jeep Dodge. We was traveling from Staten Island and our My family and I was shopping around for a nice preowned vehicle, we cam upon Baker's Chrysler Jeep Dodge. We was traveling from Staten Island and our goal was to shop around for a nice decent car. As soon as we got to Baker, we was greeted by a young man name Dillon Tung, he was very friendly not pushy like many car dealers. Long story short it was an awesome experience and would be back very soon with many of my friends and family members. Best, Giselle- long term customer 😊 More

Wonderful experience I cannot say enough good things about my recent car buying experience at Baker Jeep. From the moment I called to inquire about a price on a vehicle I I cannot say enough good things about my recent car buying experience at Baker Jeep. From the moment I called to inquire about a price on a vehicle I found online, I received an outstanding level of customer service that I have never experienced at a dealership before. My sales rep Dillon was so helpful, knowledgeable and accommodating to my needs and helped me find the perfect Jeep. The process was surprisingly fast and easy. It was the quickest time I have ever been in a dealership to buy a car. Usually you sit there all day but not at Baker. Dillon and Steve took the time to sit and work with me and made sure I received a great deal that I could afford. Everyone there was absolutely fantastic. I wouldn't hesitate to recommend Baker to anyone and couldn't have asked for a better purchasing experience. I am looking forward to buying from them again in the future! More

Stay Away Stay away! I came in for a car advertised at $40,995 with 1,000 miles. When I drove it, it had 2,000 miles. You would expect the price to go down, Sik Stay away! I came in for a car advertised at $40,995 with 1,000 miles. When I drove it, it had 2,000 miles. You would expect the price to go down, Sike! They wanted me to pay $509 a month for 82 months with $10,000 down. That would have been of been almost $52,000 for a used car they were advertising for $40,995. To top it all off, one day they tell me it's a demo, the next they tell me it's a turn in, then it's a demo again. What a joke. The sales manager is a complete xxx. If you own this business, he should be fired. He would not negotiate one cent off the advertised price. If the price was non-negotiable, it should have been stated upfront. The sales associate, Dillon Tung, was awesome. He really worked with me, answered my questions, and responded to my emailed. It was the manger that was the problem. I suggest Bridgewater Chevrolet, Union Chevrolet, or Liccardi Ford. I was treated with respect at these locations. Ask for Harry in Bridgewater, John in Union, and Scott at Liccardi. More