Chrysler Dodge Jeep Ram of Princeton

We recently had the pleasure of doing business with Baker Jeep. Marcus, our salesman, went above and beyond expectations. Not only is he very knowledgable and professional, but he made it his priority to mak Jeep. Marcus, our salesman, went above and beyond expectations. Not only is he very knowledgable and professional, but he made it his priority to make sure we were 100% satisfied. Marcus along with the rest of the staff were very prepared and we were in and out of the dealership in no time. I highly recommend this dealership and will be doing business with them again in the future. More

I had a great experience and it started with Anthony. He answered all my questions on the phone and surprising replied to me with in minutes of my inquiry. I decided to come in but was undecided on what Je answered all my questions on the phone and surprising replied to me with in minutes of my inquiry. I decided to come in but was undecided on what Jeep product was right for me. I was greeted by Anthony and introduced to Rob. I drove Rob alil cray as I test drove about 5 different jeep products and he didn't hesitate to pull up every car for me. I decided on the Liberty with the help of Rob. I did my homework and researched prices and after a very small negotiating process, agreed on a number. After that the process flew by and they got me in and out, which I appreciated. I left there feeling great about the price and driving off in the Jeep of my dreams! Thx Ant and Rob! More

It was great to do a bussines with Rob. He understood completely what our need are and do everything possible to fullfil our requirements. We are new to the country, so he did his best to explain every completely what our need are and do everything possible to fullfil our requirements. We are new to the country, so he did his best to explain every single detail until the deal was closed. More

My experiece at Baker Jeep was an extremely positive one. Robert Morton was really good and new his products. I am very happy with my purchase and would higly reccomend to look there before you look anywhe Robert Morton was really good and new his products. I am very happy with my purchase and would higly reccomend to look there before you look anywhere else when looking for a car. More

I walked in Saturday afternoon and walked out with a Jeep Wrangler Unlimited. Every question I had was answered promptly and (I believe) honestly. The tempo of the sales process was exactly what I wanted, de Wrangler Unlimited. Every question I had was answered promptly and (I believe) honestly. The tempo of the sales process was exactly what I wanted, despite the dealership being very busy. I suspect this is due to the way the floor team worked and interacted AS A TEAM. It was clear that everyone was communicating and up-to-speed enough on where I was in my buying process to be able to effectively jump in when needed. Very happy. More

An unbelievable experience. I actually purchasd two cars from Sam as my wife and I are looking to start a family. I expected to get hosed but I was shocked at how easy the experience was an how Sam and his from Sam as my wife and I are looking to start a family. I expected to get hosed but I was shocked at how easy the experience was an how Sam and his team worked so hard to hit my budget given all of my demands! I will definitely be going back to Baker Jeep in the future and recommend you do the same. More

The vehicle we purchased was sold as a certified pre-owned vehicle. One week after purchase, I returned the vehicle to have the entire U-joint replaced. Two weeks after, I had the vehicle inspecte pre-owned vehicle. One week after purchase, I returned the vehicle to have the entire U-joint replaced. Two weeks after, I had the vehicle inspected in Pennsylvania and the mechanic whom I do not know or regularly deal with told me that I need new tires. Buzz Stickle, prior to our purchase, informed me that they do not put a certified preowned car on the lot w/o at least 50% of the tire life remaining. Seems they actually do put them out w/ quite a lot less than 50% and then just use lots of words and attitude to cover up their misinformation. One month after purchase, we installed a new battery. Then, at an oil change, another Jeep dealer down the road from Baker (on Route 1 in Trenton) also told us, and documented, that we need new tires. Baker (the owner, specifically) told me that he would have his mechanics look at the tires to see if they were good. Hu?? Yes, the results were as you guessed they would be: "Ma'am, your tires are well within the standards." The owner signs the mechanics checks; what did he think they'd say!? And, of course that's what he expected, which is why he relied on asking them what they thought. What a twisted racket. I did read other reviews about this dealer but decided to do my homework and take my chances - they had the car we wanted and they were geographically convenient. I should not have done so - we could have found it elsewhere with some patience and time. I would very seriously avoid these guys. The owner is something to behold but I will reserve personal judgements and only rate the entire experience here which was abysmal and we now own a car that will likely cost us a lot of money moving forward (and we did not purchase an extended warranty b/c we figured if it was certified it had been well taken care of and was in pristine shape. We were wrong!) As for customer service: When I requested that they replace the tires and provide an extended warranty at half their cost (we'd share the cost, which I thought was more than fair), the owner all but laughed at me. I was incredibly patient with these guys and I held off making a formal complaint against them w/ Chrysler in hopes that they would make things right. They did not. Heed my advice -- you can find that car elsewhere. And Baker's "deals" aren't deals if the car they say they are selling isn't the car you are buying, i.e. if it is a certified pre-owned only in the sense that they sell it for more, not in the sense that it has actually been examined closely and all reasonable components have been properly replaced e.g. batteries, tires. You may want to AVOID THESE GUYS or suffer the very same inconvenient and costly experience we had. More

It was a great experience overall! Everyone was very friendly and helpful especially Anthony Napoleon. He found me the exact vehicle I wanted and helped me cut my payments in half. I would recommend any friendly and helpful especially Anthony Napoleon. He found me the exact vehicle I wanted and helped me cut my payments in half. I would recommend anyone in need of a new vehicle should go see Anthony. More

Baker's got me an awesome deal. They were the only dealership to get me financed for a brand new 2011 Dodge Caliber. I have much less than perfect credit so getting me financed for a new vehicle was dealership to get me financed for a brand new 2011 Dodge Caliber. I have much less than perfect credit so getting me financed for a new vehicle was a big deal to me. I came all the way from Delaware to get my car from Baker's. I traveled all day to get their on public transportation. But it was worth the trip. Thanks Baker's! More

Nick and Joe were a pleasure to work with and I will recommend them and the dealership to others. They understood my urgency and value points. I appreciated experiencing the "feel" of a local family dea recommend them and the dealership to others. They understood my urgency and value points. I appreciated experiencing the "feel" of a local family dealership accompanied by a "big" dealership level of professionalism. They are a solid group. More