Chrysler Dodge Jeep Ram of Tampa Bay

Fantastic Experience We came from St. Augustine to purchase from this dealership because of Carlos Knowles. Upon our arrival Mr. Knowles had everything in order with the p We came from St. Augustine to purchase from this dealership because of Carlos Knowles. Upon our arrival Mr. Knowles had everything in order with the paperwork and the truck was clean and full of gas, he even recommended a nice place for us to stop and eat on the way back home. Very professional and all around fantastic person. I would definitely recommend this dealership to any and all serious buyers. Thanks again Carlos and the staff at Jim Browne Chrysler in Tampa. Heath Kinnunen More

Great experience Alejandro Delgado a professional who treated us with respect. No pressure and was always willing to help until we found the SUV we wanted. I recomm Alejandro Delgado a professional who treated us with respect. No pressure and was always willing to help until we found the SUV we wanted. I recommend to ask for Alendro if you are looking for a vehicle. Alberto More

Superb Car Buying Experience Great car buying experience. Nick Volpe was extremely helpful and couldn't have made the car buying experience any easier. Dealership delivered the ex Great car buying experience. Nick Volpe was extremely helpful and couldn't have made the car buying experience any easier. Dealership delivered the exact truck I was looking for. More

Customer Service Alejandro Delgado. Excelent customer service. Able to find the perfect car for me. He didnt give up. I am very grateful and very happy. Thank you!! Alejandro Delgado. Excelent customer service. Able to find the perfect car for me. He didnt give up. I am very grateful and very happy. Thank you!! More

Horrible Night Manager on 12/8/2015 I would not recommend this dealership to anyone who is looking to purchase a new vehicle. on 12/8/2015 I had an appointment with Traci Olsen to look I would not recommend this dealership to anyone who is looking to purchase a new vehicle. on 12/8/2015 I had an appointment with Traci Olsen to look at a new Dodge Challenger. Traci was helpful throughout our entire conversations. I drove the challenge and loved everything about it. When we got back Traci provided me with the numbers her manager would offer me. Originally everything was a bit higher than I was comfortable that paying so I made my expectations clear. Traci then proceeded to her manager and I heard a bit of banter back and forth and Traci say "Would you like to talk to him?" and then a firm "NO! I don't want to talk to him" from the manager on site. That was issue one-- Then Traci comes back and says where they are and what I need to make this deal happen. So I proceed to once again state my expectations-- Traci then goes back out to the manager and then I hear "That's final, you know what, just get him out of here!" I was then returned the keys to my trade and I proceeded to leave. I am unsure who the manager was on site on 12/8/2015 at 7pm however I can assure you it is because of this individual that I would never buy a car from this place. To hear a manager say "Get him out of here" is entirely unprofessional and makes not want to give this company a single dollar of my money. If you want to be disrespected by a manager and essentially shoved out of the door because you will not succumb to the price they want to pay, then please visit this dealership. FYI- this is the first review I have ever written in my life, but I am not unable to get over what happened until I shed some light on the type of management they have in place. More

Great Deals and Service! Went to this place for about 3 times.. And all 3 times the people were friendly. Patient and knowledgeable as well. Anothony and Scott were great! Too Went to this place for about 3 times.. And all 3 times the people were friendly. Patient and knowledgeable as well. Anothony and Scott were great! Took time explaining everything. Pretty good deals on the cars as well.. Went to a few different places and still ended up there. More

trustworthy and family oriented The service I received exceeded any expectations that I have. As I walked into the dealership everyone that I walked past was very friendly and showed The service I received exceeded any expectations that I have. As I walked into the dealership everyone that I walked past was very friendly and showed respect. Unfortunately, they are hard to find anywhere in this world. I worked with a guy named Jason in service. He was extremely polite and helpful. I really like the fact that he explained the work needed on my jeep so I could really understand. I felt very confident leaving my car with him. I am truly amazed with how this dealership feels like what a business "used" to be like. Respected as a women, cared for as if I was family and educated so I am aware of what was needed and what future service will be needed as my car ages. Thanks again and Happy Holidays! More

Great Service I needed service while traveling in Tampa and I was very impressed with the service I received and the attitude of the personnel I interacted with. I I needed service while traveling in Tampa and I was very impressed with the service I received and the attitude of the personnel I interacted with. I would highly recommend this dealership. More

Stay Away Horrible dealer stay away!! I have bought vehicles from them and have my Dodge Vipers and Prowlers serviced by them, I get them back every-time with m Horrible dealer stay away!! I have bought vehicles from them and have my Dodge Vipers and Prowlers serviced by them, I get them back every-time with more problems or existing problems not fixed. They actually gave me a Prowler back with a nail stuck in between my battery terminals, after I told them previously to put new terminals and a new battery in the car, but again they argued with me saying my battery and terminals were fine, just needed adjusted, and their adjustment was sticking a nail in one of the terminals. I Didn't find this out till I broke down ten miles away. Second time I had another Prowler with a check engine light on, I said fix whatever is making that light come on, $1500 later I came in to pick it up after I was told it was ready, a service rep drove it up to me, I got in and what to my surprise the check engine light was still on, had to wait another week and $300 dollars more. Simply the service reps will talk down to you and not listen to a word you have to say, specially the service rep Justin. Again stay away! More

Service dept I hated the customer service... I drive 30 miles to this dealer for service for nothing...I referred 6/7 ppl that purchased cars with 6 months and I f I hated the customer service... I drive 30 miles to this dealer for service for nothing...I referred 6/7 ppl that purchased cars with 6 months and I felt my service from the service dept sucked....the matter of my car was not resolved?? and the rental that was given to me was garbage... No one tried to accommodate me for anything... I will take my car to another dealer for service More