Chrysler Dodge Jeep Ram of Tampa Bay

Excellent! The best! My husband and I went in with our 2 small children with hopes of walking out with two new cars. We were clear in what we wanted, and John Frayne told My husband and I went in with our 2 small children with hopes of walking out with two new cars. We were clear in what we wanted, and John Frayne told us he'd make it happen. He shared stories about his own children while interacting with our children and helping us feel comfortable throughout the process. He listened instead of trying to push us into something that was only in his best interest. He advocated for us when describing what we were trying to do with other team members. Several times my husband and I asked each other, "Is this guy really this nice? Or is this just his sales tactic?". There were things he did for us after the sale was made and we couldn't figure out the motivation- spending time cleaning our old tags so they didn't stand out so badly on our shiny new cars. Retrieving our son's beloved Elmo CD from one of the cars we traded a few days later when we realized we'd left it behind, then cleaning the CD and finding a case for it. Calling to check on us. We decided that no one could be THAT good of an actor and that he is truly that kind of a man, who is also highly skillful in sales. We will refer friends and family to him and we will be back when we're ready for something new. More

Waste of time! Very dissapointed in business practices. Scheduled an apointment for a specific vehicle. Spend over an 1 1/2 hours at dealership to find out a custom Very dissapointed in business practices. Scheduled an apointment for a specific vehicle. Spend over an 1 1/2 hours at dealership to find out a customer that came in after I had, bought the truck before they came back with my final number. I guess the biggest profit wins. More

Painful Car Buying Experience We had the misfortune of having a poorly trained and cliche driven sales person help up with our pre-owned car buying experience. We are paraphrasing: We had the misfortune of having a poorly trained and cliche driven sales person help up with our pre-owned car buying experience. We are paraphrasing: "you need to decide now"; "there's another person coming to look at the vehicle if you don't buy it now"; "there's no time for your wife to come after work, so let's drive to her work place now"; "there's no time for you to think about this $40k+ purchase, so let's take the paperwork to your wife's work place now", etc. Needless to say, we really liked the vehicle, otherwise we would have NEVER purchased from Jim Browne Chrysler. When I stated I wanted to arrange my own financing, my salesman kept harassing me to go through Jim Browne. There was little to no communication at the dealership, between managers, finance, and sales. On a personal level, our salesman is a nice guy, but we felt awful through the entire process. Even now, we never received any of the paper work from the dealer (like the temp. registration, the lifetime mechanical warranty, etc.). We are not sure where our copies ended up and there was no response from our salesman when asked for copies. Additionally, we felt totally USED on our trade. We received $2,000 on trade for a low-mile, great shape sedan and now see the vehicle listed for just under $7,000. Plain awful... More

Exemplary I haven't bought or leased a vehicle in years. Erik Jules and Paul (Mgr) were amazing to work with. Erik was honest and courteous and NOT pushy. I I haven't bought or leased a vehicle in years. Erik Jules and Paul (Mgr) were amazing to work with. Erik was honest and courteous and NOT pushy. I chose to go the lease route and lease a new Chrysler 300 but it was nice to have options without feeling railroaded to choose the most expensive route. Same with Billy, the finance guy, totally straight shooter. I was in and out because everyone took the time to get the facts straight BEFORE I got into finance. Again, awesome service, great team and would totally use them again. More

Happy customer We have dealt with Gene Sealey for years, we moved to TN and thought we might have to find a new dealer and salesman. When we decided to trade our ve We have dealt with Gene Sealey for years, we moved to TN and thought we might have to find a new dealer and salesman. When we decided to trade our vehicles for a truck, we called Gene, he had what we were looking for. He handled everything long distance and even brought out truck to us up here in TN. What an awesome experience. He has always been so professional and we are glad to consider Gene and many of the other staff at Jim Browne CJD as friends. They are truly the best. More

THANKS LARRY!! I had been to a lot of different dealerships trying to buy a car on Sunday no one could help me until we stopped at Jim Browne and talked to a sales r I had been to a lot of different dealerships trying to buy a car on Sunday no one could help me until we stopped at Jim Browne and talked to a sales rep named Larry he listened to what we needed and he told us he would be able to help us out and he did. we came back Monday and got a brand new 2015 dodge journey More

Great sales man Larry Sanders was very helpful throughout the whole process. He answered my numerous questions and if he didn't know the answer he went to find out th Larry Sanders was very helpful throughout the whole process. He answered my numerous questions and if he didn't know the answer he went to find out the right answer as to not give me the wrong information. He was very pleasant and very patient throughout thr whole process. Amazing sales man!! More

Professionalism at it's best This past Saturday (7/25/2015), I purchased my 2nd vehicle in just a 3 month span. First one was in April 2015, which my wife and I purchased a 2015 J This past Saturday (7/25/2015), I purchased my 2nd vehicle in just a 3 month span. First one was in April 2015, which my wife and I purchased a 2015 Jeep Patriot; and this recent one was a 2015 Chrysler 200. Both sales were with Alejandro Delgado, a salesman at it's best in discipline and professionalism. It takes a lot to purchase 2 new vehicles in a 3 month span, I really felt very comfortable going back to JIM BROWNE CHRYSLER and not hesitating to speak with Alejandro. I HIGHLY RECOMMEND THIS DEALERSHIP AT ANY GIVEN TIME!! More

Robert Ritter was the. Best. When I decided to purchase a jeep wrangler I went to jim browne in tampa, as they Inclouded a lifetime warranty. My salesman Robert ritt imformed me When I decided to purchase a jeep wrangler I went to jim browne in tampa, as they Inclouded a lifetime warranty. My salesman Robert ritt imformed me of the wrangler line up, and the benefit of the vehicles many features. I felt well informed. True to his word my time was respected and the entire process took under 2 hours. I highly recommend Robert and the team at Jim browne of tamp. I will be back for service and couldn't be happier about my new car and the choice to deal with robert. thank you so much christine c .of Hyde park, florida More

Great service i purchased a new truck ram 1500 and received excellent service. My salesman Carlos was the best i ever encountered and the sales manager Felix deserv i purchased a new truck ram 1500 and received excellent service. My salesman Carlos was the best i ever encountered and the sales manager Felix deserves top honors. Without these two gentlemen i can not say if my experience would have been as good as it was. Thank you guys for all yo have done for me. More