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Chrysler Dodge Jeep Ram of Utica
Yorkville, NY
129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 129 reviews
March 16, 2022
Horrible experience with Carbone and Jordan the salesman. Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on m Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on me twice without notice and then he told me his manager went to Mexico to get away from me as if I was a problem. I had literally 1 question and I became a problem for him. Horrible place. Not to mention I was ripped off on the truck and trade in More
by Streetz101
Employees Worked With
Jordan joslyn
March 01, 2022
It was excellent I had to reschedule an appointment due to the weather and they found a room first thing in the morning. Couldn't be happier with it. to the weather and they found a room first thing in the morning. Couldn't be happier with it. More
by AMusic
Employees Worked With
Can't remember name of the employee.
February 21, 2022
The teacher in me says that having to leave a maximum score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when I took my Jeep in for a check engine light. I told them of the problems that I had had in the past. They apologized and assured me the management has made changes to make dealing with them more pleasant. More
by jane.a.white
Employees Worked With
Bill Crafton
February 11, 2022
Very professional clean and they weren’t pushy and stuck to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! More
by Bryan T
Employees Worked With
ADELINA
February 10, 2022
They seemed unorganized and didn’t communicate well with each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. More
by Burg42
Employees Worked With
George
February 08, 2022
I like the no pressure. No hassle sales approach and I like the no pressure. No hassle sales approach and personal touch of salesman and finance Mgr I like the no pressure. No hassle sales approach and personal touch of salesman and finance Mgr More
by tsdecarr
Employees Worked With
Sean Wilkinson
January 23, 2022
Negoitated deal over the phone with Jordan Ross. Went to pick up and was told the discounts i was getting 1800 off for beinging a walmart employee and they were giving me 9100 more than i owed on my lease s pick up and was told the discounts i was getting 1800 off for beinging a walmart employee and they were giving me 9100 more than i owed on my lease sounded great. Then the finance guy Matt Coppla asked if i wanted mopar insurance against scraches and dents i said no. Then came the paperwork very fast and i signed everything. Later when i went over the numbers i realized the screwing i had gotten. They charged me 1800 for the insurance never gave me an 1800 discount but too late papers were signed and i left the dealer. I have bought many cars and trucks in my life but this was the absolute worst. They lied right to me and its my fault i didnt check the numbers first. Lesson learned. More
by dennis p
Employees Worked With
jordan ross
