
Chrysler Dodge Jeep Ram of Willoughby
Willoughby, OH
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255 Reviews of Chrysler Dodge Jeep Ram of Willoughby
I have always had a positive experience with Adventure beginning with Phil, who was the salesperson that worked with me to get my vehicle and then the service people have excellent customer service skills beginning with Phil, who was the salesperson that worked with me to get my vehicle and then the service people have excellent customer service skills. They even can put names with faces, and that is a plus. More
Had a wonderful experience with the staff! They worked with me to find a bank to accept my so so credit and found a brand new vehicle for me to drive home even with my negative equity on my trade in! My with me to find a bank to accept my so so credit and found a brand new vehicle for me to drive home even with my negative equity on my trade in! My new payments only went up about 10 dollars a month! I love my new Chrysler 200!!! More
Had a very good experience. Rental vehicle was on sight and ready to go. Vehicle was ready the next morning. Manager and service department were helpful. and ready to go. Vehicle was ready the next morning. Manager and service department were helpful. More
Eileen was extremely helpful and pleasant first thing in the morning when I dropped my car off. She was also very knowledgeable in understanding what I was bringing my car in for, that it was under warranty the morning when I dropped my car off. She was also very knowledgeable in understanding what I was bringing my car in for, that it was under warranty, and that I required a loaner. My car was done in the time I was told and Pat took care of checking me out and she was also very pleasant and helpful. More
I have been coming to Adventure for a number of years now and I have found them to be excellent in customer service. My wife and I bring both of our Chrysler 300 to be service at this dealership and the man and I have found them to be excellent in customer service. My wife and I bring both of our Chrysler 300 to be service at this dealership and the manager and workers know us on a first name basis. More
The service team at Adventure Dodge was very friendly, very helpful and very knowledgeable. I would diffidently bring my Dodge Grand Caravan to Adventure Dodge!!!!!!! very helpful and very knowledgeable. I would diffidently bring my Dodge Grand Caravan to Adventure Dodge!!!!!!! More
Adventure was one of the best dealerships I have been to. They automatically give you the lowest price offered anywhere online and gave us an additional discount. This was a great overall experience at the They automatically give you the lowest price offered anywhere online and gave us an additional discount. This was a great overall experience at the dealership as well. They offered drinks while we waited and stayed open over an hour past closing time on a Sunday. Every employee smiled and said hi and asked how we were as they walked by. Even after buying the car and signing papers they called the next day to give us an additional discount off our purchase price, all we had to do was resign the papers. Even if you have never bought a Jeep, Dodge or Chrysler before consider Adventure. UNBEATABLE EXPERIENCE! More
The staff at Adventure are always very willing to explain the service that is needed and find a loaner vehicle, if needed. I have been going there since 2003 and have been very satisfied with my treatment, the service that is needed and find a loaner vehicle, if needed. I have been going there since 2003 and have been very satisfied with my treatment, the service and repairs on my vehicle, and the coupons that contribute to keeping my costs low. Erin, Pat, and Eileen are very friendly and easy to work with while Ian is most hospitable when we've chatted while I waited for my vehicle to be services. More
Eugene was very down to earth and easy to deal with. This is the fourth car I've purchased there and I take my cars there for service. Everyone there is ALWAYS very pleasant and friendly, especially Ei This is the fourth car I've purchased there and I take my cars there for service. Everyone there is ALWAYS very pleasant and friendly, especially Eileen in service. They always have a loaner car for me which is important since I'm a single mom with kids, so I need to be on the go. I would highly recommend Adventure Jeep and Chrysler to any of my friends or family. More
I had a good experience at Adventure Jeep. I did not purchase the original car I came in to look at.The jeep that I did purchase turned out to be a better fit for me. Eugene was an excellent salesperson purchase the original car I came in to look at.The jeep that I did purchase turned out to be a better fit for me. Eugene was an excellent salesperson and I feel that I was treated well during the transaction. More