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Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

3.7
253 Reviews

36845 Euclid Ave

Willoughby, OH

44094

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253 Reviews of Chrysler Dodge Jeep Ram of Willoughby

March 09, 2011

I went to Adventure Jeep to only look and ended up buying! I was impressed with their willingness to get to a price that was comfortable for me and made sense for them as well. They explained everyth More

by ginamtm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Wieder
Mar 09, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you so much for your review. We are glad your purchase experience at Adventure was so positive and appreciate your loyalty to Jeep. Enjoy your Grand Cherokee! Michael Berg, Avery Wieder, and Jennifer Smith

March 04, 2011

Salesman was extreemly knowledgeable about the vehicle. He was a pleasure to work with and made every effort to come up with the car and the price that I asked for and never pressured me in any way. Jen More

by mjgerm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Wieder
Mar 04, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for sharing your experience with us. We appreciate your continued business and hope you enjoy your new Grand Cherokee. Jennifer, Lilly, and Avery

February 20, 2011

The service that is done on my vehicle at Adventure is always quality work. Eileen and Pat in the service department were not only knowledgeable, but very courteous and friendly,too. While I was in the w More

by daccher2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eileen, Pat, Ian
Feb 21, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

We appreciate you sharing your experience with everyone here at Adventure. Thanks for taking the time to provide your feedback! Erin Duke Service Manager

February 15, 2011

I recently purchased a new vehicle from this dealership. The whole experience from the choosing to the financing was quick and painless. I only spent a total of an hour and a half which included the test d More

by springtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Sales (Bob) and the Service Dept, Bob Lytton
Feb 15, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you so much for sharing your story! It is a pleasure to know that everyone at Adventure has helped to provide you with a positive ownership experience. Enjoy your new vehicle! Bob Lytton Sales Professional and Erin Duke Service Manager Adventure Chrysler Jeep Dodge

February 11, 2011

I always service my vehicles here and recieve excellent service. The only complaint I have is that I never get a car wash after my Jeep is serviced, it's either closed or being repaired. It's the one thi More

by apreston32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian, Evan, Eileen, Pat
Feb 14, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you very much for taking the time to share your thoughts and experience. We have recently had our car wash system replaced, which should help with our repair concerns. We also try to have our car wash open as frequently as possible - during this winter season we have experienced a lot of days below freezing, and we have found that frozen door locks and weatherstrips can occur after the car wash. We do not want to cause any damages or inconvenience for our customers as I can hope you understand. Please feel free to stop by as weather allows and we will be happy to have your vehicle washed for you. Thanks again for your feedback and we'll see you soon. Erin Duke Service Manager

February 07, 2011

Eugene Guzik was great!!! Very patient with me. Very knowledgeable, helpful and friendly. The website was very informative. I never would have called the dealership if the website wasn't so good. I w More

by kpalombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Guzik
Feb 09, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you very much - your review is much appreciated. As you know, call me if you need anything. To you and your family - enjoy your vehicle in good health. Thanks again. Eugene Guzik

February 07, 2011

We appreciated Bob's patience and knowledge when we walked into Adventure Jeep. We had several questions and Bobs's experience and personality made it a pleasure to take our time and feel good about ou More

by tdeutsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Litton, Bob Lytton
Feb 09, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Dear Mr & Mrs. Deutsch, Thank you for your very kind comments. It was a pleasure helping you with your automotive needs. Bob Lytton Adventure Chrysler Jeep Dodge

February 04, 2011

My relationship with this dealership started in the Service Department with Erin. It was her promptness and professionalism that made me what to continue doing business with Adventure. Erin and the e More

by rsternot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Berg-Salesman, Finance lady, and Erin Duke
Feb 07, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Bob and Janice. Thanks for taking the time and sharing your experience with us at Adventure Chrysler Jeep Dodge. I look forward to taking care of you long after the sale as well. Thanks again Michael

February 04, 2011

Avery did a great job meeting our needs and working through the process. One of the best and most professional sales consultants we've ever worked with for any transaction. The one disappointing pa More

by kdogz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Wieder
Feb 07, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for taking the time to review us here at Adventure! We appreciate your feedback and kind words and look forward to working with you in the future. Avery Wieder Adventure Chrysler Jeep Dodge

February 03, 2011

Avery did a great job in sales. I called about a Grand Cherokee I saw on-line and Avery said it was in great condition. That was an understatement. The vehicle was immaculate! Avery was informative, hones More

by Brian L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery, Jennifer, Mike, Erin
Feb 03, 2011 -

Chrysler Dodge Jeep Ram of Willoughby responded

Brian - It was a pleasure getting to know you and helping you purchase your new Grand Cherokee. I know this just the beginning of a wonderful relationship. Thank you for taking the time to post your comments. Avery Wieder Adventure Chrysler Jeep Dodge

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