
Chrysler Dodge Jeep Ram of Woodstock
Woodstock, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great to work with on the extended warranty on my Jeep. Quick analysis and got approval for the repairs equally as fast. Kept me informed during the repair. Quick analysis and got approval for the repairs equally as fast. Kept me informed during the repair. More
This time Service above and beyond the call of duty! My Ram 3500 has two batteries and they died after 5 years. It was 5pm when I called but I didn’t get there until 6pm but a couple of techs stayed and My Ram 3500 has two batteries and they died after 5 years. It was 5pm when I called but I didn’t get there until 6pm but a couple of techs stayed and took care of it in less than an hour! I gave them a good “tip”! 😉 More
Done nothing but spend the whole time which was all day on the tires being the issue when I said upfront it wasn't the tires. Then charged $300 on the tires being the issue when I said upfront it wasn't the tires. Then charged $300 More
Went in for a routine oil change. They call me back to the desk to ask for approval for the recommended cabin filter change. I thought this was weird since I personally changed it They call me back to the desk to ask for approval for the recommended cabin filter change. I thought this was weird since I personally changed it out 2 weeks prior. I asked to see the filter and he pulled out a nasty filter. When I told him it had just been recently changed and asked what that filter was, he THEN told me that was what a dirty filter looked like and it was not my actual filter. I complained to customer service about the interaction and she indicated she would reach out to the GM. Edit- after posting this, the GM reached out to me and said he was never made aware of the situation. He investigated the situation and assured me he put measures in place to prevent this from happening again. After talking with Michael, I am comfortable continuing to give the dealership my business. I was impressed with his responsiveness and how he handled it once he was actually made aware of the situation. More
Called and spoke to Amy. She set everything up so when I dropped off my 3500 Ram to be serviced everything was ready and done when she said it would be. Great customer intera She set everything up so when I dropped off my 3500 Ram to be serviced everything was ready and done when she said it would be. Great customer interaction and will definitely call her for the next service. More
Just a oil change, but they treated me like I was special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! special. They did a great job. There lobby was nice and comfortable. Thanks guys, great service! More
The folks there are very kind and considerate. Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will Clean and comfortable area if you need to wait. Amy takes care of my Ram as if it were here own. They will get you ride to and from if needed. I will continue to have my truck services there. More