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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
429 Reviews

429 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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May 09, 2024

Great dealership to work with. Great staff and made it easy to select a vehicle More

by jeanaschall
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Jeanaschall, Thank you very much for taking the time to share your experience with Michael and our team. We appreciate you trusting us with your Jeep's maintenance.

May 09, 2024

Awesome Dealership. Service department is very professional and do great work. Totally satisfied with the service. More

by JOHN.C.GARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

John.C.Garner, Thank you very much for trusting us with your Jeep and for your 5 star review. We appreciate it very much!

May 07, 2024

Great job on my ram. I will definitely be back for my next service. Thank you. More

by CRANFORD.D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Cranford.d, Thank you for taking the time to share you experience with Michael and our service department. We love hearing that our team met your expectations. We appreciate you trusting us with your truck's maintenance and look forward to keeping it in tip top shape for you.

May 06, 2024

Was very helpful and able to get our problem resolved. Thank you for the assistance More

by ramblin88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Ramblin88, Thank you very much for taking the time to share your experience with Michael in our service department. We appreciate you trusting us with your Jeep's care and look forward to keeping it on the road for years to come.

May 06, 2024

The person handling my problem left early that day and didn't come in the nest. So it was a bit late getting starred. After that it got done before I had to leave. Except for updating the Uconnect. Whi More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
May 07, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Susan, Thank you for taking the time to share you experience with our service department. I apologize we did meet all of your expectations on this visit. I would like the opportunity to discuss your experience with my team so that we can use it as a coaching moment. Please reach out to me directly at your convenience. Mike Allan CDJR of Woodstock Service Manager mallan@gettel.com 470-880-8010 ext. 101

May 05, 2024

It was a good experience but inflated prices. $69 for air filter is ridiculous to me More

by jmmitch23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Neda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Jmmitch23, Thank you for trusting us with your vehicle's service and sharing your experience. We understand we may not always be the least expensive option, but both the parts and the labor are backed by warranty when you choose to have your vehicle serviced with us. We often offer coupons for service on our website and through email. If you are not receiving those please reach out and I will make sure you are included in our distribution list. Mike Allan Service Manager CDJR of Woodstock mallan@gettel.com 470-880-8010 ext. 101

May 03, 2024

Good service, but lacking the effort to address warranty concerns. Always an excuse on why not to fix my screen. Polite and ready to "sell" an additional product. More

by bwyne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Bwyne, Thank you for taking the time to leave your review and share your experience with our service department. I apologize you feel as if we have not addressed your warranty concern. Please reach out to me directly so that we can discuss those concerns. Thank you again, and I look forward to speaking with you. Mike Allan Service Manager mallan@gettel.com 470-880-8010 ext. 101

April 27, 2024

The problem with my night vision sensor was overlooked when the car was serviced, the car was in a small fender bender the day after it was picked up from being serviced at your dealership, the body shop More

by max64078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have the paperwork with the names on me
May 02, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Max64078, I apologize that your experience did not meet your expectations. I would like the opportunity to discuss your concerns. Please reach out to me directly at your earliest convenience. Mike Allan Service Manager CDJR of Woodstock 470-880-8010 ext. 101 mallan@gettel.com

April 25, 2024

Good experience. They did the job promptly and well. Waiting room was easy to spend a few hours there, working on my laptop. More

by rsurfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Rsurfield, Thank you for taking the time to leave your 5 star review and for sharing your experience with Michael and our dealership. We appreciate you trusting us with your vehicle's service. We're happy to be able to provide our guests with a comfortable lounge that allows them the opportunity to use their time effectively.

April 22, 2024

Honest, they work with you in getting the right price for the service you requested or needed. More

by aajjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Aajjp, Thank you for your 5 star review and for trusting us with your vehicle's maintenance. We appreciate it very much.

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