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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.5
481 Reviews

481 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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August 30, 2025

The best service Separtment in Atlanta! Mike Stewart is just amazing. He is so informative and on top of your vehicle. And their mechanics are the best! More

by billiepowell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brooke Snodgrass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
Sep 02, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the kind words! We strive to provide exceptional service, and it means a lot to hear that we've exceeded your expectations. We're lucky to have Mike and our skilled mechanics on our team. See you at your next service appointment!

August 21, 2025

Woodstock Jeep and in particular Michael Stewart got us back on the road quickly. The problem with the vehicle was identified and corrected. We were 1,000 miles from home and they treated us like family. More

by Jim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael’s porter 5 stars
Aug 23, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

We're thrilled to hear that Michael and the team at Woodstock Jeep provided excellent service and treated you like family! We're here to keep you on the road, no matter how far from home you may be. Thank you for choosing us.

August 05, 2025

Very professional and was treated great. Will go again for my other services coming up. More

by kamcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 06, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for your review! We are thrilled to hear you had a great experience with our professional team. We look forward to serving you again for your upcoming services.

July 28, 2025

Great to work with on the extended warranty on my Jeep. Quick analysis and got approval for the repairs equally as fast. Kept me informed during the repair. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Combs
Jul 29, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for your review! We're glad to hear that our extended warranty process was efficient and effective for you. We strive to keep our customers informed and satisfied with their repairs. We appreciate your business!

July 20, 2025

This time Service above and beyond the call of duty! My Ram 3500 has two batteries and they died after 5 years. It was 5pm when I called but I didn’t get there until 6pm but a couple of techs stayed and More

by pjamesbond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Jul 22, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that our team was able to go above and beyond to get your Ram back up and running in no time. Your business and satisfaction mean everything to us - we truly appreciate your support!

July 09, 2025

Done nothing but spend the whole time which was all day on the tires being the issue when I said upfront it wasn't the tires. Then charged $300 More

by drdrywall35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Stewart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for your feedback. I’m sorry to hear that your experience with us was frustrating. I appreciate you taking the time to speak with me directly, and I understand that you've decided to have the original place of purchase complete the needed work. While our team thoroughly inspected your vehicle and initially focused on the tires based on standard diagnostic procedures, I regret that we were not able to meet your expectations. We always strive to provide a transparent and helpful service experience, and I will be using your feedback to ensure we continue to improve. If you have any further concerns, please don’t hesitate to reach out to me directly. Kelly Huston Customer Service Manager 470-880-8007

May 12, 2025

Went in for a routine oil change. They call me back to the desk to ask for approval for the recommended cabin filter change. I thought this was weird since I personally changed it More

by JU57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephany Cloer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pennington, Vincent Perna
April 30, 2025

Vincent Perma goes above and beyond to listen to our service issues each time very valuable asset to the service department More

by bertrand202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Perna
April 17, 2025

They were timely and provided appropriate assistance. The work was completed as expected in an acceptable timeframe. More

by sandradgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
March 31, 2025

Called and spoke to Amy. She set everything up so when I dropped off my 3500 Ram to be serviced everything was ready and done when she said it would be. Great customer intera More

by pamscapesllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Shook
1
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