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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
478 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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478 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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December 16, 2022
The dealership was very nice, most of the staff was pleasant and helpful. I only needed a diagnostic. Never intended to get my Jeep repaired here because it was under warranty somewhere else. Once I sa pleasant and helpful. I only needed a diagnostic. Never intended to get my Jeep repaired here because it was under warranty somewhere else. Once I said I wasn’t getting my car repaired here I was treated very rudely. I asked for a print out of my diagnostic. The woman checking me out said they don’t provide that only the receipt for the $192 and the link of the video which was expired as soon as I walked out the door. Derek was also very rude. He refused to speak to me after I left I had to call back 8 times and keep getting transferred just to get simple questions answered. My Jeep was driving just fine before I brought it here and after leaving it would not accelerate past 40 mph. They did not put my car back together the way I brought it in because they assumed I would be getting the work done here. Will not be returning for service here. More
by Viccyclassof10
Verified CustomerEmployees Worked With
Derek Mugge
December 16, 2022
Mark was amazing throughout my purchase at this dealership and very knowledgeable about the car! dealership and very knowledgeable about the car! More
by KS
Employees Worked With
December 11, 2022
Fixed my jeep after coming back twice. Went without communication for 2 days and had to call to find out if my jeep was ready. After taking it back a second time in the same week, they did Went without communication for 2 days and had to call to find out if my jeep was ready. After taking it back a second time in the same week, they did finish the work and they did a good job. More
by jmansk8r
Employees Worked With
Josh Tenney
December 10, 2022
The service department at CDJR of Woodstock is phenomenal. They go above and beyond to diagnose and fix any issues. I highly recommend to all my other Jeep community friends. phenomenal. They go above and beyond to diagnose and fix any issues. I highly recommend to all my other Jeep community friends. More
by SFryer
Employees Worked With
James Hickman, Josh Tenney
December 05, 2022
The only issue I have is a lack of communication between the customer and service worker. I shouldn’t be told charges that I’m not aware of should be paid before I’m able to get my car. the customer and service worker. I shouldn’t be told charges that I’m not aware of should be paid before I’m able to get my car. More
by shanae_75
Employees Worked With
Josh Tenney
December 05, 2022
Very happy with the great customer service. Larry & Bruce & Joshua all did great! And such a beautiful and clean dealership! Thank you! Larry & Bruce & Joshua all did great! And such a beautiful and clean dealership! Thank you! More
by triciacr
Employees Worked With
Other Employees :
Bruce, master technician , Derek Mugge, Moira Watson, James Hickman, Larry Dales, Josh Tenney
