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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.5
481 Reviews

481 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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July 22, 2022

Excellent service, they made sure I was good, but the wait time was too long even if you have an appointment More

by carolrender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mugge, Larry Dales
July 18, 2022

Nice new dealership however coma. The parts department is no man's land to customers. More

by robert.b.hensley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Copeland
Jul 21, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Robert, thank you for the review. Please reach out to me personally to tell me more about your experience. Eric Hogue GM 470-880-8002

Jul 21, 2022 -

robert.b.hensley responded

Eric I will be there next wensday to pickup some parts to fix my jeep, will do a face to face then if you like.

July 17, 2022

The dealership was clean and comfortable, the ingress people were pleasant and the service technician was helpful. The repairs went great, and my spare tire and tools were all returned to their proper lo More

by Windsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody McCumbers, Derek Mugge
Jul 19, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you!

July 16, 2022

The inability to return calls (12) is astounding to me. If it weren’t for Mike I would never come back. Feel free to contact me to further discuss. More

by bill5164
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, copeland
Jul 19, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Bill, thank you for taking the time today to reach out to me and tell me about your experience. I look forward to meeting you the next time you come in for service!

July 14, 2022

Never fixed the issues, called multiple times, left numerous messages and even contacted through Facebook No responses. Guess they don’t care about customer retention… More

by A.WILLINGHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael and Service Manager
July 14, 2022

Each person that I encountered at this dealership showed me a high level of professionalism. I will recommend this particular dealership to friends and family. More

by Zane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kai Boccagna
Jul 19, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you!

July 10, 2022

Came for a diagnosis because my car was overheating and Derek made it happen. Found out exactly what was wrong with my car, fixed it and now I’m back to driving my car.. Dodge Challenger btw.. thanks again More

by Edwardk12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
Jul 11, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you!

July 07, 2022

Micha greeted me with a warm welcome and made me feel visible. He told me where to find Derek. I called your location in a panic and Derek was able to calmly give me suggestions on what to do in the mome More

by Kropertx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micha, Derek Mugge
Jul 11, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you!

July 07, 2022

Service was good. The service was Completed quickly. I will go back there for service. More

by bobg9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britt Brannan
Jul 11, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you!

July 02, 2022

This was a well done job the people are so helpful 👏 they get you in and out the place is well kept. More

by arnitaallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
Jul 06, 2022 -

Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for the review!

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