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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
476 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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476 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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July 14, 2022
Each person that I encountered at this dealership showed me a high level of professionalism. I will recommend this particular dealership to friends and family. me a high level of professionalism. I will recommend this particular dealership to friends and family. More
by Zane
Verified CustomerEmployees Worked With
Kai Boccagna
July 10, 2022
Came for a diagnosis because my car was overheating and Derek made it happen. Found out exactly what was wrong with my car, fixed it and now I’m back to driving my car.. Dodge Challenger btw.. thanks again Derek made it happen. Found out exactly what was wrong with my car, fixed it and now I’m back to driving my car.. Dodge Challenger btw.. thanks again Detek. More
by Edwardk12
Employees Worked With
Derek Mugge
July 07, 2022
Micha greeted me with a warm welcome and made me feel visible. He told me where to find Derek. I called your location in a panic and Derek was able to calmly give me suggestions on what to do in the mome visible. He told me where to find Derek. I called your location in a panic and Derek was able to calmly give me suggestions on what to do in the moment. I was able to bring my car in and have it fixed within 24 hours. I want a mechanic I can trust like a doctor, who will let me drive off the lot with a healthy car. I was very happy to see my tires were even filled!!! My toddler also scored a pretty sweet little rubber duck from him. Thanks everyone! Im only rating poor on price because my pockets are poor. Some Jeep dealers offer discount packages on oil changes. I was told by a different person this location does not offer them. More
by Kropertx
Employees Worked With
Micha, Derek Mugge
June 30, 2022
Very unresponsive service team. Maybe just the guy assigned to my vehicle but did not call back timely, if at all, throughout the experience. No empathy for situation and poor follo Maybe just the guy assigned to my vehicle but did not call back timely, if at all, throughout the experience. No empathy for situation and poor follow through . My vehicle finally was repaired but when I went on to pick up the vehicle the guy barely made eye contact, and did not even recognize who I was/why I was there even though I announced myself . He had to ask me what I needed. He then seemed annoyed and wanted to just be done with me. By the way, there was no anyone else he was helping or anyone else even waiting. Vehicle still had the clean up paper and plastic in it - not a huge deal but typically that gets pulled out. Zero customer service. Zero follow up without constant prodding. Time will tell on if the repair was done properly…drive home seemed ok. Very disappointed with this group. More
by MC
Employees Worked With
Michael Downey
June 30, 2022
From the time you pull in until the time you depart the service is 5 star. Derek is a great communicator and gives regular updates on the service process with your car. This is not my first time at this lo service is 5 star. Derek is a great communicator and gives regular updates on the service process with your car. This is not my first time at this location. Both times have been the best service I’ve experienced (and I’ve only gotten my Dodge Journey serviced at dealer locations). This location should be a training facility for other Chrysler Dodge Jeep Ram service departments. More
by lewisjill
Employees Worked With
Derek Mugge
