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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
476 Reviews

476 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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April 02, 2024

Great experience working with Mike A. and Dawn! Could not find a steering rack anywhere for 2013 Dodge Ram. Called so many dealerships and auto parts stores. This guy found it!! He too More

by Charbel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Allan
Apr 03, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Charbel, Thank you very much for taking the time to share your experience with Mike and Dawn, they embody our commitment to customer service. We truly appreciate your kind words.

March 31, 2024

I told the person I worked with to have them check for a nail in my tire before they completed the rotation. They didn't check, or chose to ignore it, and now I'm still having issues with a tire deflating. More

by kwilson
Recommend Dealer
No
Apr 03, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Kwilson, I apologize that your tire is still not holding pressure. We did perform a dunk test on the tire and did not see any signs of an air leak. I tried to reach you yesterday with a voicemail and an email. Please reach out to me directly so that we can make arrangements to inspect your tire again free of charge. We look forward to hearing from you. Kelly Huston Customer Service Director khuston@gettel.com 470-880-8007

March 30, 2024

The service department at Woodstock Rocks! ! I recommend this dealership often! All of my family and friends with Ram trucks come here. More

by billiepowell6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Billie, Thank you very much for your continued business and for taking the time to leave Michael and the team your 5 star review. We truly appreciate it. It is always a pleasure to see you in our service drive.

March 29, 2024

I would recommend with caution. Tyler Smith saved this appointment after another advisor was rude and condescending. Tyler de-escalated a situation that could have gone sour very qu More

by shadowsrg
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Shadowsrg, Thank you for taking the time to share your experience. I apologize that your experience did not meet your expectations. I have left a voicemail and would love the opportunity to discuss your concerns so that they can be addressed accordingly. Please reach out to me directly at your earliest convenience. Kelly Huston Customer Service Director 470-880-8007 khuston@gettel.com

March 28, 2024

Honest and straight forward customer service. Their waiting area provides a comfortable environment where I can get remote work done while I wait. More

by Scott E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Scott, Thank you very much for taking the time to share your experience with Michael and our service department. We appreciate you trusting your service to our team and look forward to keeping your Jeep in tip top shape.

March 25, 2024

Waiting room is stocked with snacks and coffee. Has wifi and room for laptop setup. More

by christopher.carlock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Mar 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Christopher.carlock, Thank you very much for trusting us with your truck's service and for sharing your experience with Victor. We look forward to keeping it in tip top shape for you!

March 25, 2024

Great Service, Awesome team. They put my vehicle in as scheduled vehicle was ready for pick up as promised. More

by duffieldrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
Mar 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Duffieldrobert, Thank you very much for your 5 star review and sharing your experience with our service department. We truly appreciate you trusting us with your Jeep's service.

March 21, 2024

Very nice and very professional just moved to the neighborhood and very excited y’all are here More

by supchurch0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin H
Mar 21, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Supchurch0, Thank you very much for taking the time to share your experience with our service department. We are very happy you found us and look forward to keeping your Jeep on the road.

March 21, 2024

Michael is great and always does a solid job for me. Enjoy working with him and the communication and expertise he provides. More

by mwillard12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Mwillard12, Thank you very much for sharing your experience with Michael. We truly appreciate you trusting your vehicle's service to our team.

March 18, 2024

My vehicle has be in the shop for a month and I don't get an update unless I call the dealership. No one still has told me what is wrong with my car. More

by morta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Neda
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