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Chrysler Dodge Jeep Ram of Woodstock - Service Center

Woodstock, GA

4.4
476 Reviews

476 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center

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March 18, 2024

I hope the vehicle I brought is worth the money. Communication was very obscure. The sales person promised one thing and the finance person deny the promise once I got back there. I remained peacefu More

by newyork
Recommend Dealer
No
Employees Worked With
Joseph Brewer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Mar 19, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Good afternoon, this is Joshua Rouse the General Manager here at CDJR of Woodstock. I want to reach out to you but I can't find you in our system. If you would please reach out to me I want to see what was promised to you to see if I can get it resolved for you. Thanks and I hope to hear from you soon. Joshua Rouse (470)880-8010

March 15, 2024

Please stop asking. I’m about to send a negative result because clearly you’re not compiling results correct. More

by derekladair
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Mar 18, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Derekladair, Thank you for taking the time to speak with me regarding this issue and providing insight on to the automated messages you are receiving. I do look forward to getting this process "cleaned up" for all of our guests. Please reach out if you ever need anything! ~ Kelly Huston Customer Service Director khuston@gettel.com

March 15, 2024

good customer service. other employees in the waiting room ask did i need anything. very clean area. and the chairs where comfortable More

by russgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brooke Snodgrass
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
Mar 15, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Russgordon, Thank you very much for sharing your experience with our service department. We truly appreciate you trusting your vehicle to our team and look forward to keeping your Jeep in tip top shape!

March 11, 2024

The dealership is always clean and the service is fast and professional. Michael was professional, attentive, and knowledgeable about vehicles. More

by Anwer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Anwer, Thank you very much for sharing your experience with Michael in our service department, we love having him on our team. We appreciate you trusting us with your Jeep's maintenance and look forward to keeping it on the road for you!

March 11, 2024

Service was good and quick. Oil life indicator was not reset after oil change was completed. More

by alex-84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Alex-84, Thank you for taking the time to share your experience with our service department. We are very sorry that we forgot to reset your oil life for you. Please come by any time and we will gladly reset that for you.

March 07, 2024

Victor is wonderful & the entire dealership is a hidden gem. Shoutout to the service department for keeping my Wagoneer in tip top shape and making the process a breeze. Thank yall! More

by samanthaallyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Neda
Mar 14, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Samanthaallyn, Thank you for taking the time to share your experience with Victor and our dealership. We truly appreciate you trusting us with your Wagoneer.

March 07, 2024

Victor was amazing. He kept me updated during the entire process for the needed repairs. Everyone in the service area were extremely customer oriented. Thank you for a More

by mhrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Neda
Mar 08, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Mhrobert, Thank you very much for taking the time to share your experience with Victor and the rest of or service team. We appreciate the kind words and your trusting of vehicle's service to us. We look forward to keeping the Jeep running smoothly!

February 27, 2024

An Amazing experience from the time we bought my son’s first car to his first service. Look forward to doing more business with this dealership. More

by tktiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hickman
Feb 27, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Tktiger, Thank you for your continued business at our dealership and for trusting us with your son's vehicle. We always look forward to a visit from you and the pups. : )

February 24, 2024

This was my first time coming to this dealership. Came for a check engine light. Quincy was my service advisor. After checking the codes he explained what they might find and the costs involved. The More

by johnson7218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quincy Adams
Feb 25, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Johnson7218, Thank you for taking the time so leave your review of Quincy and our service department. We appreciate you trusting your vehicle's service to our team.

February 24, 2024

Tyler and the rest of the service staff did a good job with my oil change. More

by Howard
Recommend Dealer
Yes
Employees Worked With
Tyler Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Chrysler Dodge Jeep Ram of Woodstock responded

Howard, Thank you for trusting us with your vehicle's service and for taking the time to share your experience with the team. We look forward to keeping the Jeep in tip top shape!

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