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Chrysler Dodge Jeep of Paramus
Paramus, NJ
871 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 871 reviews
September 18, 2015
Service I had some issues with the radio and connection to Sirius in my brand new car. The supervising manager Dean Redmond squared it away. The service s I had some issues with the radio and connection to Sirius in my brand new car. The supervising manager Dean Redmond squared it away. The service staff was great. More
by Patrick Kissane
Employees Worked With
Dean Redmond
August 26, 2015
Excellent Buying Experience What an excellent purchasing experience at CDJ of Paramus. From the minute I first walked in the door, Ali greeted me I took care of all my needs and What an excellent purchasing experience at CDJ of Paramus. From the minute I first walked in the door, Ali greeted me I took care of all my needs and any concerns. He went out of his way to make sure I got exactly what I wanted and at the price I wanted. I would highly recommend this dealership and highly recommend Ali as your sales specialist! I will be back! More
by Higgs
Employees Worked With
Ali
August 24, 2015
Great experience and deal Saleman Mike Hickey was great very attentive thru every aspect of the sale . I highly recommend this dealership to anyone looking to upgrade there li Saleman Mike Hickey was great very attentive thru every aspect of the sale . I highly recommend this dealership to anyone looking to upgrade there lifestyle with a new or used vehicle. I can't say enough good things about Mike wish there were more people in this world like him.. Five stars all around.. From inventory to staff.. You won't be dissapointed.. More
by Pauleed
Employees Worked With
Michael Hickey
August 15, 2015
If You want you're money stolen Since buying a jeep from this dealership it's been a horror story. In 1 year 9 month the jeep has been in service for over 49 times. I have tried work Since buying a jeep from this dealership it's been a horror story. In 1 year 9 month the jeep has been in service for over 49 times. I have tried working with management but all they do is give you the runaround. I have gone up the chain of command but have not gotten any help. So now I tell everyone stay away can't even trust then on a simple oil change. I am going to the better Business bureau And I'm also going to file a complaint with Chrysler Jeep. As a veteran I want to buy American but not from these guys will keep everyone posted. I can't even rate them on anything because they were the worst in every category . More
by Viper27
Employees Worked With
Jesse Lopez, Heather Curcio, Dean Redmond
August 14, 2015
Jose & Christian @ Paramus CDJ are The Best ! I had visited several dealerships searching for my Car, and I had the best experience by far at RT 4 CDJ Paramus. I drove all the way from North Carol I had visited several dealerships searching for my Car, and I had the best experience by far at RT 4 CDJ Paramus. I drove all the way from North Carolina for this vehicle and plan on doing so again for my next vehicle. I would recommend this dealership to everyone! Well worth any driving distance! I can’t say enough good things about Jose, Christian, & Dan! They were true class acts! Ask for them!!! Everyone was very cordial, friendly, and down to earth. No one was pushy or overbearing, very personable. Dan and Roman helped us out and made a very fair deal on my vehicle & trade in. For once I can say I walked away without any regrets or uneasiness about my car purchase. See you next year for our Durango! More
by K8Morgano
Employees Worked With
Jesse Lopez
August 10, 2015
I would give the zero stars if I could I bought my jeep Garnd Cherokee from here and I regret it not only was the sales manager rude bill is his name when I was buying the car he knew who I I bought my jeep Garnd Cherokee from here and I regret it not only was the sales manager rude bill is his name when I was buying the car he knew who I was when I called back with concerns he did not know me. I got double charged on plates had I bought my plates myself I would not have been charged an extra 300 dollars they took almost two months to get my plates and temporary registration I had to rent a car because I couldn't park my car legally on the street in NY as the plates and registration were expired. I received no help was over charges on plates and they kept my truck an extra two weeks because they were recalls on it already. No reimbursement for having to be with out my car that I paid for because of their inconsistency and I got over charged for my plates and registration. I feel ripped off cheated and would never ever recommend this place to any of my friends who are buying keeps right now. The only honest person I spoke to here who should be the sales manager is Monty. More
by Alison718
Employees Worked With
Bill the sales Manager , Milton Rodriguez
August 09, 2015
Jose Bustamante Go see Jose Bustamante at route 4 Jeep!! He made a deal possible for me at the last second by bringing the sales contract to a wedding I was attending Go see Jose Bustamante at route 4 Jeep!! He made a deal possible for me at the last second by bringing the sales contract to a wedding I was attending! This guy will bend over backwards for you and make you feel at ease of buying a new car. I would invite him to my next bbq w out a doubt! Thank you Jose!! More
by Jeeps4me
Employees Worked With
Jose Bustamante
August 06, 2015
Best car buying experience Dodge of 4 west was an absolute pleasure to deal with in regards to the purchase of my new ram. Abby Luna made it simple and easy for me to get into t Dodge of 4 west was an absolute pleasure to deal with in regards to the purchase of my new ram. Abby Luna made it simple and easy for me to get into the truck I wanted with Absolutley zero hassle. I had negative equity in my trade in and was budgeted with a price I could pay every month both Abby and Jose Bustamante got me to my bottom line no questions asked Thank you so much Abby and Jose and thank you so much for helping me More
by Nick61581
Employees Worked With
Abby Luna, Jose bustamante
August 06, 2015
Awful service department This service department is flat out awful. They never update you on the status of your vehicle, the staff is unfriendly and do not care about customer This service department is flat out awful. They never update you on the status of your vehicle, the staff is unfriendly and do not care about customer satisfaction. I leased a 2015 Dodge Challenger from them in May of this year and have had popping and crackling in the dashboard speaker since having it for just a month. Over the last month and a half they have refused to acknowledge the problem, and when they finally ordered and replaced the speaker and next day the same speaker was still popping and crackling. I have my doubts they even replaced the speaker. I have filed a complaint against this dealership with Chrysler headquarters and would ABSOLUTELY POSITIVELY NEVER recommend anyone buy or lease or bring your Chrysler, Jeep, Dodge or Ram for service. They are AWFUL!!!!! More
by lgallig85
Employees Worked With
Vivian
August 06, 2015
Great Experience I have had many bad experiences with different dealerships, but this one was different and dare I say, the GREATEST! Everyone was so friendly and sup I have had many bad experiences with different dealerships, but this one was different and dare I say, the GREATEST! Everyone was so friendly and super attentive. The floor manager Jose Bustamante was very friendly and funny. He took the time to greet me and after some small talk, he introduced me to Monty Joaquin . Monty was super helpful. He found so many different offers that went with my price range. He worked with my numbers and found me a perfect deal. Throughout the entire process I never felt pressured to buy something just because. They wanted the right deal and car for me which was truly great. Once I finished doing all the paper work I met with Will Daan who explained the insurance thoroughly that went with my car. Never have I met such great and friendly sales representatives. I left with a Chrysler 200s fully loaded in white! Definitely recommend coming here. You won't be disappointed. More
by Jalva
Employees Worked With
Jose Bustamante , Monty Joaquin, Will Daan
