Chrysler Jeep Dodge City of McKinney

Me. Graham was great throughout the whole experience. Definitely took a stressful situation and turned things around completely. There was no pressure to buy this or that, he just simply guided us throug Definitely took a stressful situation and turned things around completely. There was no pressure to buy this or that, he just simply guided us through the whole process which made me feel at ease and I 100% will be choosing him as my salesperson the next time I need to buy a car. Thank you! More

Service is good, I’m just upset that I had a navigation system issue, can add more address due to my maps aren’t updated, and when they check my radio they deleted my address that I had already program on system issue, can add more address due to my maps aren’t updated, and when they check my radio they deleted my address that I had already program on my navigation. My navigation will only recognizing those address and now doesn’t even have those on., they said that to have my navigation fix will cost me around $600+ that o need a me radio, but how it is that when I came in at lest my other addresses where working on my navigation? And they where not going to do the rotation on my tires because they couldn’t find the wheel /key the unlock the wheels, I have to ask them to look twice in my car , that I have it in there and to please have the rotation done. I jut wish that they shouldn’t delete my address from my navigation. More

Staff was very friendly and easy to talk to. Dale was great. Nice and clean in both buildings. I left a very happy customer. Would definitely recommend y'all. great. Nice and clean in both buildings. I left a very happy customer. Would definitely recommend y'all. More

Joey was amazing, found the issue causing my car to run hot and got it fixed when the last dealership couldn’t find anything. Car running like a champ again! hot and got it fixed when the last dealership couldn’t find anything. Car running like a champ again! More

Easiest car buying process ever! In and out in no time. There was no haggling or up selling. They asked what I wanted and then made it happen. There was no haggling or up selling. They asked what I wanted and then made it happen. More

Service was great didn’t have a long wait the work was done correctly. The service technician was very professional. Everyone was wearing face masks to insure safety done correctly. The service technician was very professional. Everyone was wearing face masks to insure safety More

The service advisors are very knowledgeable and friendly. They don't try to push you into buying something that you can't right now. The service is very quick and complete. I was in and out of the dealership They don't try to push you into buying something that you can't right now. The service is very quick and complete. I was in and out of the dealership in less than 30 minutes for an oil change, tire rotation, and a tire being repaired. More

Great experience. Quick, professional, good follow up - the buying process went very smoothly. Also used the Service department to add accessories and had a great experience with Jim there as well. the buying process went very smoothly. Also used the Service department to add accessories and had a great experience with Jim there as well. More

Dale is the prime example of great customer service! He made the process seamless and enjoyable. I’m glad Jerry Totin put me in such good hands. made the process seamless and enjoyable. I’m glad Jerry Totin put me in such good hands. More

They did a good job on the repairs and it was done well ahead of schedule. They handled everything with our warranty company and it was very efficient with the loaner car. ahead of schedule. They handled everything with our warranty company and it was very efficient with the loaner car. More