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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.5
1,499 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,499 Reviews of Chrysler Jeep Dodge City of McKinney

May 13, 2020

It was a very easy buying experience with David. He worked with us and it was totally stress free. Lee was also very helpful in making sure we had all the discounts available. Fred in the Finance Depar More

by Racheal
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, LEE RODRIGUEZ, FRED GRIFFEN
May 14, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Ho Racheal, thank you so much for the amazing feedback! We're glad to hear David, Lee, and Fred have given you exceptional service. It was a pleasure working with you. We hope you have a nice day!

May 13, 2020

I had Todd’s number from when he sold my wife a vehicle a couple months back. He was super helpful then, and since I was needing a new truck, I figured I would shoot him a text to see what he could do for me More

by lowerycontracting
Recommend Dealer
Yes
Employees Worked With
TODD MALBROUGH, FRED GRIFFEN, AL FLORES
May 14, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the 5-star rating and great review! We are happy to know that you have had good experiences with us and with the help of Todd! We will make sure to share your kind words with him and if you need anything else please let us know.

May 11, 2020

Had rattle in dashboard of new truck. Fixed it in less than 24 hours. Was given a rental during the time service had my truck. More

by cmdixon54
Recommend Dealer
Yes
Employees Worked With
Joey in service , JOSEPH ANDERSON, JAMES CRAIG
May 11, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to share your service experience with Joseph, James, and Joey! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

May 09, 2020

Great working with Dale! Provided a welcoming environment! He addressed our desires and compromised with us! I will definitely use Dale again when purchasing a vehicle! More

by pmonaco0
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, FRED GRIFFEN, AL FLORES, JAMES CRAIG, AUGIE RODRIGUEZ
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your great feedback for Dale! We are so happy to know that everything went well and we look forward to any business with you!

May 09, 2020

Well taken care of. Ashley was nice and efficient. Wait was not very long to take care of state inspection and the tailgate recall for my truck. More

by e-cjordan
Recommend Dealer
Yes
Employees Worked With
Ashley
May 10, 2020 -

Chrysler Jeep Dodge City of McKinney responded

It is wonderful to know you were well taken care. Thanks for your feedback for Ashley. Please do not hesitate to reach out if we can assist with anything else regarding your truck.

May 07, 2020

Geoff was very receptive to our preferences and understanding. He did a great job getting us into the right car at the right price. Thanks! More

by Andrew
Recommend Dealer
No
Employees Worked With
GEOFFREY CANNON, FRED GRIFFEN, CHRIS SHAW
May 02, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great review, Andrew! We will be sure to thank Geoff for helping you get the right vehicle for the right price. Let us know if there is anything else we can help you with. We look forward to working with you again!

May 06, 2020 -

Andrew responded

Update: When we got the vehicle home a brand new 2020 Jeep Cherokee. We had it 2 days and the backup lights are out due to a wiring issue. I understand that isnt the dealership, however the only compensation they are offering is one free oil change for the week or more we wont have the vehicle... will update when/if we get/take the Jeep back. Service after the sale has left much room for improvement.

May 08, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Andrew, Thank you for bringing this to my attention. It's unfortunate to learn of your disappointment with your recent purchase. Your satisfaction is important to us and I would appreciate the chance to speak with you to learn more about your experience. Please contact me when you have a moment. Thank you. Best, Russell Hardin rhardin@dodgecityofmckinney.com

May 07, 2020

Great customer service would recommend for anything automobile related. Staff is friendly and courteous. It is a very positive atmosphere where people genuinely want to help. More

by rstanley3277
Recommend Dealer
Yes
Employees Worked With
Davis Pham and Austin Quevas, AUGIE RODRIGUEZ, Rocky Stanley
May 08, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Rocky, Augie, Davis, and Austin. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

May 06, 2020

David was fantastic, will highly recommend! Great buying experience! Couldn't have asked for a better salesman and team to work with! The team even worked overtime to make sure my buying experie More

by zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID HAMILTON, LEE RODRIGUEZ, JAMES CRAIG
May 07, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi Zach, thank you so much for the kind words! We can't wait to share your compliments with our team. It was wonderful working with you. We look forward to seeing you again in the future!

May 04, 2020

Bryce, was an exceptional rep who assisted me in getting the jeep of my dreams, for my birthday. Thank you to Dodge McKinney for their supreme service and hard work to seal the deal! More

by D.Woods
Recommend Dealer
Yes
Employees Worked With
BRYCE BOYD, JAMES CRAIG, AUGIE RODRIGUEZ
May 05, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, thank you for the kind words with Bryce! Congratulations on your new Jeep! It was a pleasure working with you. We are here anytime you need help!

May 04, 2020

Dale was great. Honest salesman with great personality. You really should require 25 words from a survey. Thank you have a wonderful day on purpose. More

by georgejensen83
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM, FRED GRIFFEN
May 05, 2020 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, thanks for the amazing review with Dale! We appreciate your business and hope you have a great day!

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