Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews
Call Dealership (972) 569-9650
View Awards

700 S Central Expressway

McKinney, TX

75070

Directions

By Type

1,496 Reviews of Chrysler Jeep Dodge City of McKinney

October 29, 2023

Communication was not there. Nothing was done. Had to do the work myself. Once again a down fall of good people More

by johnson050708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Report | Print
Oct 31, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is important to us here at Dodge City of McKinney. Given the chance, I would like to speak with you about the level of communication and customer care you received from our Service Team. Please provide me with your best method of contact so we can discuss this in greater detail. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 29, 2023

In and out for a quick oil change and tire rotation. The upsell was minimal. More

by thadsmith_71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Rodriguez
Report | Print
Oct 31, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Dodge City of McKinney.

October 28, 2023

The service was personable, efficient, expedient, and professional. I will most certainly return to this dealership. More

by TGSTEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey in Service
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, we are so pleased to read that our Service Team was personable, efficient, expedient and professional during your visit. Thank you so much for the kind feedback and 5 stars. We are glad you came in, and we hope to do business with you at Dodge City of McKinney again in the future.

October 28, 2023

Always great work and reasonable timeline! The only place I take my Jeep Gladiator for repairs. More

by davidjurs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Oct 29, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for the five-star review, David. We are happy our Service Department is your first choice for repairs. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 28, 2023

AJ is best at consulting on issues we are facing and doesn't try to sell you unnecessary services More

by hemant.bamugade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Oct 29, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for the five-star review. We are happy our team was able to meet all your needs and expectations promptly. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 27, 2023

Santiago was my salesperson and worked wonders greatly appreciated his feedback and customer service very polite and the whole place was wonderful More

by jr040114rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are thrilled our Sales Team provided polite customer service with great feedback during your visit. We appreciate your business and fantastic five-star review. Dodge City of McKinney hopes to see you again!

October 27, 2023

I had a very good experience this last time I took my vehicle for maintenance. John C WILSON knocked it out of the park like Adolis Garcia did in game 5 against the Astros throwing the rangers into the w More

by dfd2574
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson the Jeep Guy
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for this glowing review! It is so great to know our Service Team could provide you with a fantastic experience. Knowledgeable assistance is always valued here at Dodge City of McKinney. Come see us again for any of your future vehicle needs.

October 27, 2023

My experience was with the service department. They were outstanding. I want to highlight Ryan Parrish for is great professional service. More

by dgabram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department - Ryan Parrish - 5 stars.
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for sharing this five-star review with us. We're happy to know that our outstanding Service Team provided you with professional service during your visit. Should you need anything, please don't hesitate to reach out to us at Dodge City of McKinney.

October 27, 2023

The dealership is very clean and the service is exceptional I always enjoy bringing my vehicle in More

by brianwatson815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello Brian, thanks for this glowing review! Clean and exceptional assistance is always valued here at Dodge City of McKinney. Come see our Service Team again for any of your future vehicle needs.

October 27, 2023

Fixed as per schedule, thanks, Ryan Parish for the communication, resolution, and getting me back on the road More

by MSANTANAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
Oct 28, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for this glowing review! It is so great to know our Service Team could fix your vehicle on schedule. Communicative assistance is always valued here at Dodge City of McKinney. Come see us again for any of your future vehicle needs.

1
...
13
14
15
...
150