
Chrysler Jeep Dodge City of McKinney
McKinney, TX
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1,496 Reviews of Chrysler Jeep Dodge City of McKinney
Service department is severely lacking in customer service. I have purchased multiple vehicles from here and won't buy another one just because of the lack of service I've received. I have to call to service. I have purchased multiple vehicles from here and won't buy another one just because of the lack of service I've received. I have to call to get updates on my vehicle. Having dealt with multiple service reps, they don't seem to care you're there. They do not call with updates. Each time I've dropped my vehicle off, I have had to call to get an update and once found out my car had been ready for over 2 days! More
I went in, later than I normally do, to get my oil changed. I was greeted promptly by the the service person. He sent my truck back to the shop and I was out of the service and back in my truck in a changed. I was greeted promptly by the the service person. He sent my truck back to the shop and I was out of the service and back in my truck in about 30 minutes. Amazing! Truely superior service! More
Everyone was courteous and the maintenance was performed quickly and efficiently. I only got an oil change but would bring my Ram Limited here for other maintenance as well. quickly and efficiently. I only got an oil change but would bring my Ram Limited here for other maintenance as well. More
This service center got my vehicle in and out with warranty work. They got my vehicle fixed correctly after a different dealership falsely quoted me over $10,000 worth of repairs that they said were n warranty work. They got my vehicle fixed correctly after a different dealership falsely quoted me over $10,000 worth of repairs that they said were not covered under warranty. More
We have serviced our vehicle at this dealership since we bought our Chrysler Town & Country van in 2015, and great service continues to be given. Paul, our service advisor this time was so attentive to ou bought our Chrysler Town & Country van in 2015, and great service continues to be given. Paul, our service advisor this time was so attentive to our need getting our van, diagnosed and fixed in 1.5 days. More
I purchased my Jeep Compass from your dealership in 2021. I absolutely love my Jeep! I have received great customer attention from the Service team (namely Ryan) in my maintenance visits. Great work and than I absolutely love my Jeep! I have received great customer attention from the Service team (namely Ryan) in my maintenance visits. Great work and thank you! More