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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

October 23, 2023

Great service. I visited with parts and service and they were very helpful and prompt. More

by curtisv1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey and jim
Oct 24, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great review of our Service Team. We are happy to see that your experience at Dodge City of McKinney was helpful and prompt.

October 23, 2023

Service department is severely lacking in customer service. I have purchased multiple vehicles from here and won't buy another one just because of the lack of service I've received. I have to call to More

by the6hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple employees not listed in the drop down lists above
Oct 24, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is very important to us at Dodge City of McKinney, and I would appreciate the chance to speak with you about the level of communication and customer service you received from our Service Department regarding the status of your vehicle. At your convenience, will you please email me your preferred contact information so we can discuss this further? Best regards, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 21, 2023

Friendly and highly professional staff. The appointment was quick & efficient. I was in and out in 90 minutes. Thank you! More

by PLHOFFSCHWELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not interact with anyone above
October 21, 2023

Excelent service ! ! The personal was profesional and able to answer all my questions I recomen them 100% More

by Lerizo007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS PAULIN
Oct 22, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for the five-star review. Our team strives to provide professional and helpful service for all our customers. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 20, 2023

I went in, later than I normally do, to get my oil changed. I was greeted promptly by the the service person. He sent my truck back to the shop and I was out of the service and back in my truck in a More

by MATTHEW.CLARK2706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Oct 21, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Matthew. Thank you for the great review of our Service Team here at Dodge City of McKinney. We enjoyed reading about your recent, five-star oil change experience here with us. If there is anything else we can provide for you or questions we can answer, please get in touch with us.

October 20, 2023

Everyone was courteous and the maintenance was performed quickly and efficiently. I only got an oil change but would bring my Ram Limited here for other maintenance as well. More

by kevin.landry.23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 20, 2023

This service center got my vehicle in and out with warranty work. They got my vehicle fixed correctly after a different dealership falsely quoted me over $10,000 worth of repairs that they said were n More

by susan.low1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Oct 21, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your positive review. The Service Team here at Dodge City of McKinney always strives to provide excellent customer service. It brings us joy to know that your warranty repair was an in-and-out, five-star event here with us. We appreciate your business and look forward to your next visit.

October 18, 2023

We have serviced our vehicle at this dealership since we bought our Chrysler Town & Country van in 2015, and great service continues to be given. Paul, our service advisor this time was so attentive to ou More

by WLPURDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 18, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are glad to learn that you are consistently impressed with our Service Department and their care for your Chrysler Town & Country. Thank you so much for being a valued customer of Dodge City of McKinney, and we look forward to your next visit!

October 18, 2023

John did an outstanding job at keeping me informed and taking care of my truck More

by mpappen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in service dept
October 18, 2023

I purchased my Jeep Compass from your dealership in 2021. I absolutely love my Jeep! I have received great customer attention from the Service team (namely Ryan) in my maintenance visits. Great work and than More

by STACYBENNETT67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service
Oct 18, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are overjoyed our Service Team provide efficient service and great attention to our customers during visits. We are thrilled you're still in love with the Jeep Compass you purchased from Dodge City of McKinney in 2021. Thank you for this fabulous five-star review and please reach out to us if we can be of any further assistance.

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