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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,497 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,497 Reviews of Chrysler Jeep Dodge City of McKinney

August 22, 2023

AJ in service department is the best service advisor I’ve come across. Helpful and communication was great. More

by gtscottie99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, service department
Report | Print
Aug 22, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you so much for the awesome feedback and 5 star rating. We are glad to read that our Service Team was helpful, and great in communicating with you on your visit. It was great to assist you here at Dodge City of McKinney, please feel free to reach out to us for any further assistance.

August 22, 2023

Everyone was so nice and fast. I took my Wagoneer for an oil change and then some warranty and AJ and Hannah took care of me! More

by alexandergravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 23, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your positive five-star review. It makes us so happy to have your trust in our nice Service Team to perform an oil change and some warranty options with you. We are pleased to learn your service was fast and you were taken care of here at Dodge City of McKinney.

August 22, 2023

Five star review again! They took care of my Jeep and did it quickly and affordably. Special shout out to John Wilson for his efforts in making sure the customer is inform More

by Steve W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Aug 23, 2023 -

Chrysler Jeep Dodge City of McKinney responded

It makes all of us here at Dodge City of McKinney proud to have your fantastic five-star review, Steve. We are very happy that our Service Team took care of your Jeep in a quick and affordable manner. Providing our customers with the highest level of customer care and satisfaction is what we have always strived for. It pleases us that you were kept informed of the status of your vehicle to keep you happy. Thank you for your business and we value you as a customer.

August 21, 2023

Excellent experience from the drop off to the pickup. Friendly service team and respectful and responsive More

by LAFFERTY32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Aug 21, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your kind feedback. We are so glad that our Service Team provided you with responsive assistance during your visit and it would be our pleasure to assist you with anything else at Dodge City of McKinney.

August 21, 2023

Friendly ,fast ,and willing to help any way great place to get cars. Would go back More

by JESPY2750
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JOE FERGUSON, Jesse Terry
Report | Print
Aug 22, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you so much for this awesome feedback and 5 stars. We are happy to learn that our Sales Team was friendly, quick, and willing to help in any way during your visit. Your business is valued, and we look forward to work with you in the future at Dodge City of McKinney. Have a great day!

August 21, 2023

Everyone was respectful of out time and what we were looking for. They gave us all the information we needed to help us make the right decision. More

by kmwait07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JOE FERGUSON, LEE RODRIGUEZ, AL FLORES
Report | Print
Aug 22, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you so much for letting us know that our team was respectful of your time, and gave you all the information needed to help you make the right decision during your visit. We appreciate you for taking the time to write us this great feedback, and we appreciate your business here at Dodge City of McKinney.

August 21, 2023

Made quick and easy work of purchasing a new vehicle with prompt and great customer service. More

by Lkmartin1966
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AL FLORES, Jesse Terry, JOHN ELDRED
Report | Print
Aug 22, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello. Our Sales Team strives to give our customers the best level of customer service and we are glad you were able to experience this while car-buying at Dodge City of McKinney. It is a pleasure to know they were prompt and made it easy for you. Congratulations on your purchase. Thank you for your review and please do not hesitate to reach out to us for any further questions or assistance.

August 20, 2023

I was VERY pleasantly surprised at the quality of service I received from Joey (the service manager) and AJ (my service advisor)! I'm extremely picky with how my TRX is serviced and they did a great job. T More

by schultze_eng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey, AJ
Report | Print
Aug 21, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Team. We're glad to learn that you consistently leave Dodge City of McKinney pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your vehicle!

August 19, 2023

Very far to travel. Especially if things don’t work out. Offer warranty on what you sell. Don’t Nicole and dime ppl. More

by apyper65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
DOUG WRIGHT, FRED GRIFFEN
Report | Print
August 19, 2023

Communication is always key! My service advisor Bailey was great! She explained everything and let me know what was happening every step of the way. I got my Jeep back in good More

by jmnance2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
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