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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,497 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,497 Reviews of Chrysler Jeep Dodge City of McKinney

August 11, 2023

Ram truck in for recall fix,oil change and state inspection. All done in a few hours...all good. Offered a free car wash but that did not happen. It was noted on the paper work also. More

by DAN0243
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Aug 12, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, I appreciate you taking the time to share this feedback. It would be great to have the chance of speaking with you regarding the car wash you are referring to and your overall experience with our Service Team. Please email me the best contact information to reach you at. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

August 09, 2023

Chris was great. He explained everything to me after my services was completed. Everyone was we nice. More

by daisyangel60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Aug 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you so much for your kind review! It is wonderful to see that our Service Team provided you with informative assistance at Dodge City of McKinney and we are always here to assist you with anything else.

August 09, 2023

Receive courteous and friendly service all the way through thank you guys and appreciate it More

by dwvwlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CARLOS DAVILA, BRITTANIE FARMER
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Aug 09, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your kind review. We are so glad that you received courteous and friendly service at Dodge City of McKinney and it would be our pleasure to assist you with anything else. Take care.

August 09, 2023

AJ was very helpful in scheduling and appt. To have my G.C. inspected for a recall. Inspection was done and I was back on the road quickly. More

by mcclaindave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Service Dept.
Report | Print
Aug 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thanks for this glowing review. Helpful and timely assistance is always valued here at Dodge City of McKinney. Our Service Team strives to get our customer vehicles back on the road as soon as possible. Feel free to contact us again for any of your future vehicle needs.

August 09, 2023

Always a great experience with Dodge City of McKinney! Jim Dubois provided excellent service and quick too. More

by TIMTHETOOLMAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Dubois, Eddie Campbell
Report | Print
Aug 09, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hi Tim. We are glad to learn that you are consistently impressed with our team and the excellent service that they provide. Thank you so much for being a valued customer of Dodge City of McKinney and we look forward to your next visit!

August 09, 2023

Very efficient and good service. Car came out good with nice wash post oil service. Thanks. More

by selvamssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Employee was from Service
Report | Print
Aug 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hi, sounds like you had a very efficient five-star experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Dodge City of McKinney and we look forward to servicing all of your automotive needs in the future.

August 09, 2023

Good, timely service on Aug 08, paid $150 more than quoted prior to appointment. Past experience has been fair at best - multiple recall repairs delayed, no loaners, vehicle kept overnight for two to More

by MISWIM2319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service checkout manager
Report | Print
Aug 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for sharing your feedback and positive review. It brings us joy to learn that our Service Team did a great job taking care of your vehicle in a timely manner. Should you need anything, please don't hesitate to reach out to us at Dodge City of McKinney.

August 09, 2023

Ryan Parish did a great job explaining the issues and working to get everything resolved. More

by PLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Report | Print
Aug 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your fantastic feedback. We are so glad that our Service Team provided you with informative service during your visit and we are always here to assist you with anything else at Dodge City of McKinney.

August 08, 2023

Para mi es el mejor dealer de Texas muy buena atencion el personal muy amable lo recomiendo More

by blancamatias010
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS PAULIN
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Aug 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Seeing such a positive rating and review of your experience with our helpful and supremely communicative team is so rewarding. A sincere thank you for sharing your feedback, and for choosing our Sales Team at Dodge City of McKinney.

August 08, 2023

Luis was very attentive and kept me updated. They also offered me a ride if I needed it. More

by acronut
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 08, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for your amazing review of Dodge City of McKinney. We are so glad that our staff provided you with attentive and informative care during your visit and we are always here to work with you on anything else.

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