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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

August 05, 2023

Cashier actitud still the same but the service technician was excellent I said the real time of service and we decided to leave the truck and pick up later More

by JUSTINTIME-LAWNCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember the name
Aug 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We take customer feedback seriously here at Dodge City of McKinney. It would be greatly appreciated to have the chance of connecting with you regarding your overall experience with our Service Team. I ask that you email me the best contact information to reach you at. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

August 05, 2023

I was using the AAA Free 40 point summer specials coupon. The dealership did not know about the AAA Free summer special. I called earlier in the month to schedule an appointment but no one returned my ca More

by csblhadley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I did not see their name
Aug 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We take your feedback very seriously here at Dodge City of McKinney. It would be great to have the chance of connecting with you regarding your overall experience with our Service Team for the servicing and state inspection of your vehicle. Please send me your preferred contact information so that we can discuss this matter further. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

August 04, 2023

I wasn't very comfortable with the my purchase or the service, but it is to be expected. More

by reverrw
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donna Smith, Yasin Dereje
Aug 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, The Service Team here at Dodge City of McKinney welcomes customer feedback as it helps us to improve the customer experience. The opportunity to speak with you to learn more about your experience with us would be appreciated. Please reach out so we can discuss any feedback you may have. Thank you for your time, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

August 04, 2023

Great service efficiently from write up to the finisher product. Wil come here for all my service work More

by smitj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Aug 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your 5-star review. Our Service Team works tirelessly to provide efficient service from start to finish and we are delighted to read you experienced this during your visit. Please come see us at Dodge City of McKinney should you need us at any point in the future.

August 04, 2023

Great service. Appreciate the information on my Jeep and what it needs. Technician was very accommodating and kept us informed on cost and time required for service More

by heytammygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician Austin
Aug 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great rating and review. We are happy to see our Service Team at Dodge City of McKinney was very accommodating and was able to provide answers to all of your questions and provided updates on the repairs needed. We thank you for your business.

August 04, 2023

Would have given 5⭐️’s but they didn’t call and tell me when my car was ready! More

by Lwstanley
Recommend Dealer
Yes
Employees Worked With
Service Dept. , CALLAN PERRY
Aug 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to share your four-star review and feedback. This will help us improve our Service Department customer experience here at Dodge City of McKinney. We hope to earn 5 stars on your next visit, please let us know if we can be of any future assistance.

August 03, 2023

We have a fleet of 10 vehicles that we have serviced at this dealership and our service rep Paul is amazing and always takes care of my vehicles. More

by casey47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are honored you took the time to leave us a five-star review. Thank you for trusting our accommodating Service Team at Dodge City of McKinney with your vehicles. We are available for you in the future if you have any other automotive needs.

August 03, 2023

Great bunch of guy. Weekday walk-in no problems, washed my car afterward and had some snacks for my son and i More

by robertsong7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service
Aug 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate you taking the time to leave us a five-star review. It brings us joy to learn that our Service Team did a great job assisting you with your needs and washed your vehicle afterward. If you ever need future assistance, we are more than happy to help at Dodge City of McKinney.

August 03, 2023

They've always taken excellent care of me every time I show up the dealership More

by kent04770
Recommend Dealer
Yes
Employees Worked With
Ryan Parish
Aug 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We're happy our team here at Dodge City of McKinney could provide an excellent experience. Thank you for the positive review.

Aug 03, 2023 -

kent04770 responded

Freedom in Sherman Texas screwed up my differential they rebuilt it and screwed that up I took it to Dodge City when they got all the parts in they called me and said come get your rental I was in that rental for a day and a half when they said come get your truck that's service

August 03, 2023

It was a nice place everyone was really friendly i really enjoy to go there More

by LIIIZZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL FLORES, Yasin Dereje
Aug 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We're happy our team here at Dodge City of McKinney could provide a friendly experience. Thank you for the positive review.

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