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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.0
1,499 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,499 Reviews of Chrysler Jeep Dodge City of McKinney

November 09, 2021

Doug Wright was awesome ! He was very patient and explained everything very well and never made us feel pressured . More

by achester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG WRIGHT
Report | Print
Nov 11, 2021 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your kind feedback and we are pleased that our Sales Team was patient and provided you with great customer service. Thank you for visiting Dodge City of McKinney and we appreciate you.

November 07, 2021

Great sales staff friendly great experience. Our sales rep Todd really provided great customer service and the finance experience with Fred was congenial and Fred did his best for us. More

by Kbsgirl2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TODD MALBROUGH, FRED GRIFFEN, JAMES CRAIG, AUGIE RODRIGUEZ
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Nov 08, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your excellent review of our Sales Team here at Dodge City of McKinney. We are so pleased to read that you had a fantastic experience here. We value your business.

November 07, 2021

Our service rep Jim was professional and went the extra mile to make sure we were taken care of well. More

by Franpeters75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim - Service
Report | Print
Nov 08, 2021 -

Chrysler Jeep Dodge City of McKinney responded

That is great to hear! Dodge City of McKinney always wants the best for our valued customers! Let us know if you need anything else!

November 07, 2021

Drove 2 1/2 hours to take a look at my dream truck. Worked with Geoffrey on purchasing my new truck. He was knowledgeable, patient and very helpful. Great job Geoffrey! More

by kingpumpguy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEOFFREY CANNON
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Nov 08, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, Thank you for your positive review. We are looking forward to your next visit with us here at Dodge City of McKinney and are thrilled you had a helpful and professional sales experience. We hope you enjoy your new truck!

November 05, 2021

Loved working with Doug. No hassle or BS. I really appreciate it. Definitely recommending everyone to y'all. More

by Chase
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG WRIGHT, AL FLORES
Report | Print
Nov 06, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Chase, we truly appreciate your kind words about us here at Dodge City of McKinney. We value your business.

October 31, 2021

Robert, Dustin & Shane went above & beyond. Class Act! We will definitely recommend. Thank you for the fantastic experience! More

by Ltgradt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin ?? ?? ?? ?? ?? , Shane Pierce, Robert Ritter
Report | Print
Nov 01, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Hi there, Thank you for your positive review. We are thrilled you had an above and beyond experience with our team. We are looking forward to your next visit with us here at Dodge City of McKinney.

October 25, 2021

Lazy staff - the market has created a monster where they do not have to cater to the customer and it was very obvious. I would classify the sales staff as just above lazy. The sales manager was even worse More

by 2021 Rubicon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BRYCE BOYD, AL FLORES
Report | Print
Oct 26, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Hi, Thank you for sharing your review for our Sales Team. I would like to learn more about your experience. Would you mind reaching out to me directly about your concerns? I hope to connect soon. Best, Russell Hardin rhardin@dodgecityofmckinney.com

Oct 26, 2021 -

2021 Rubicon responded

No real need. We'll not return so there is nothing to resolve. I wish the dealership would have had this kind of interest during the sale, instead the concern only comes after a failed review.

October 24, 2021

Great group of folks that care for customers. From sales to service everyone has been excellent More

by Lucas01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GEOFFREY CANNON, JAMES CRAIG
Report | Print
Oct 25, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the wonderful feedback! We truly appreciate your business at Dodge City of McKinney, and we hope that you will continue to visit us in the future!

October 24, 2021

Best car buying experience I have had. From the sales staff to the finance office. They took the time to make sure me and my daughter that was with me were comfortable and understanding the process we we More

by russellbrock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ritter, BJ GUNN, LEE RODRIGUEZ, FRED GRIFFEN, AUGIE RODRIGUEZ, Emily Tedesco, Robert Ritter
Report | Print
Oct 24, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for sharing your experience! It's great to know that we had the exact vehicle you were looking for! Congratulations on your vehicle!

October 21, 2021

Great customer service! They really took care of me and took care of my service needs fast! More

by stephenhanson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOE FERGUSON, AL FLORES
Report | Print
Oct 22, 2021 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback.

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