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Chrysler World
Abrams, WI
908 Reviews
Welcome to Chrysler World, the name the greater Green Bay area trusts for low prices on all of the latest vehicles from Chrysler, Dodge, Jeep, and Ram. In addition to this, we are also proud to offer up access to a wealth of reliable, affordable used cars that are perfectly suited to keep your car buying experience on budget.
Ready to see why so many in Green Bay and Abrams refuse to shop anywhere else? Then join us as we break down all of the things that go into crafting the finest car shopping experience in the Green Bay area. After you do, odds are you will be more than ready to call 920-891-8158 and schedule a visit with us as you embark upon an exciting new adventure in the new Chrysler, Dodge, Jeep, Ram, or used car of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 PM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 908 reviews
Verified Customer
October 06, 2023
The service department completed an oil change and tire rotation in August. 10, 2023. On September 19th, 2023 I could feel that my Jeep Wrangler was not riding smoothly, I pulled over to find my driver re rotation in August. 10, 2023. On September 19th, 2023 I could feel that my Jeep Wrangler was not riding smoothly, I pulled over to find my driver rear tire had two lug nuts that were snapped off and the tire was wabbling. My Jeep was towed to Chrysler World the evening of the 19th, I called the dealership on the 21st for an update and was told they have to put an estimate together and then talk to the service manager to see if any of the cost would be covered. I spoke to the Service Director on September 25th, and he told me that because I had not brought the vehicle back in to have the lug nuts checked within 50 miles of the rotation, they were not liable for the lug nuts snapping off. I explained to him that this was the third time this has happened, and his service department was the only place that I have had the oil changed and wheels rotated. He said that he would need to have a conversation with the service manager and would watch the video of the wheel rotation and get back to me, he never called me back. I did not hear from the service center so I stopped in there on October 6th and spoke to someone who explained they were waiting for the new rim, and it would likely be fixed on Monday the 9th and someone would call when the work was done. I was told the estimate would be close to $770. I received a call late afternoon on the 9th that I could pick up the Jeep. I picked up the Jeep on October 10th, my bill was for over $800, and it was explained to me that I received a 15% discount. The individual who explained the bill sympathized with me but said the service manager and service director decided on the discount and nether one of them were available to talk to me. Clearly the service department installed the tires incorrectly, this should have never happened once, yet it happened three times. I should not have been charged for the repairs. I wonder what would have happened if on September 19th my tire would have come off of my jeep causing an accident. I will not return to Chrysler World for servicing my vehicle. More
by RUSS26
Employees Worked With
Don (Service Director)
October 05, 2023
Had issues with work being done , and being done correctly. If I wanted updates I’d have to call and ask. Had to bring my truck back for rework a couple times . But they are very friendly and tried correctly. If I wanted updates I’d have to call and ask. Had to bring my truck back for rework a couple times . But they are very friendly and tried to fix the issues More
by HARLEYDADOF4
Employees Worked With
Cory Cegelski
October 04, 2023
Body work done looks good can not tell where work was done . Will see how the long term goes also car was left dusty could have wiped down the interior done . Will see how the long term goes also car was left dusty could have wiped down the interior More
by LURCH2US
October 04, 2023
Tim Anderson was great to work with. The truck was nicely detailed and delivery went smooth. Chrysler World financing dept.-Pattie was great and fun to work with! The truck was nicely detailed and delivery went smooth. Chrysler World financing dept.-Pattie was great and fun to work with! More
by BRO1027
Employees Worked With
Tim Anderson-******, Pattie Fornell******, Great to work with and Fun!!!!, Cory Cegelski
