Chrysler of Culpeper

Very easy to work with; Great Customer Service! Everyone was great, from Thurston, our sales consultant, to Kevin, the finance manager. Got the vehicle I wanted for an affordable price. Would highl Everyone was great, from Thurston, our sales consultant, to Kevin, the finance manager. Got the vehicle I wanted for an affordable price. Would highly recommend to anyone! More

Great customer service Picked up a new to me car yesterday from James. He got me into something I really liked well within my price range. Has me in and out of there quickly Picked up a new to me car yesterday from James. He got me into something I really liked well within my price range. Has me in and out of there quickly. I would recommend them to everybody I know. All around great experience!!! Great job guys!! More

Great to deal with - recommend to everyone They had a used 2019 Jeep on line- I called about it and talked to Thurston. He gave me all the information - I gave him the VIN for our trade and he They had a used 2019 Jeep on line- I called about it and talked to Thurston. He gave me all the information - I gave him the VIN for our trade and he said he would call me back. Got a call within 1 1/2 hours with a total price and the details. He said he had several inquiries but I was the first and I asked for some time to talk to my wife and let him know. Most dealers would jump ship first thing for a sure sale but he had the integrity to hold off and give my wife and I the time to discuss it that night. I called and left him a message that night we would take it, he called first thing the next day and we finalized everything. We made the deal, I sent the money that day. 2 days later drove 4 1/2 hours, the Jeep was clean, fueled and ready to go. Did the paperwork and left within the hour. I have bought several vehicles out of state - online but this was the easiest transaction I have completed yet. My hat is off to Thurston and the dealership for sticking with me giving me the opportunity to purchase this Jeep. Thank You to All! More

Absolutely No Integrity Do not deal with these guys when trying to buy a used car. They will sell a car out from under you. I worked out a deal for a car with Jeff Johnson Do not deal with these guys when trying to buy a used car. They will sell a car out from under you. I worked out a deal for a car with Jeff Johnson and Jim Delgado, but they didn’t follow up, pretended they weren’t available when I called, and didn’t return voicemail messages I left for them over two days. They must have decided not to honor my price and they sold the car out from under me to someone else. They give used car salesmen a bad name, and that’s really saying something. You’re better off going elsewhere because these guys cannot be trusted. I have bought many cars, used and new, over the past several years and this is the most dishonest dealership I’ve ever dealt with. If I could give zero stars for this review, I would. More

They'll sell it out from under you after you are financed. Decided on a used Jeep they had and decided to purchase it. Got financed, reserved a vehicle to get there as we are 12 hours away. Salesman called me Decided on a used Jeep they had and decided to purchase it. Got financed, reserved a vehicle to get there as we are 12 hours away. Salesman called me to ask me if wanted 48 or 60 months, told him I'd call him back in the morning. Called at 9 AM when they opened, he wasn't in yet, left a message, called a bunch more times with no response. Finally got a hold of him around noon and he told me he sold it this morning. BAD BUSINESS! Very shady dealings from this dealership. Stay away from them. They raised the price on the internet AFTER I got financed for it. I was told by the manger Jeff that they raised the price to see if they got more phone calls on it. More

Unbelievable hassle free experience! Chrysler of Culpeper had the exact 2018 Ram 2500 truck I was looking for. I contacted salesman James Martin by phone/text. He immediately informed me Chrysler of Culpeper had the exact 2018 Ram 2500 truck I was looking for. I contacted salesman James Martin by phone/text. He immediately informed me of the deal I could get without even stepping foot in the showroom. Since I live 50 miles away from the dealership, that was a huge help. Once I made my decision to go for it, he texted me the link to fill out the application online. This part literally took me 4 minutes. Within 20 minutes, he told me the truck was mine if I wanted it. Off I went! Drove the truck, loved it immediately! The paperwork was done when I got there, all I had to do was sign it. This was an outstanding experience! I highly recommend Chrysler of Culpeper to anyone in the market. James made my experience better than I could’ve imagined. Thank you all!!! More

Great People ! I bought a 2019 Charger from these guys recently, a very nice experience indeed. They were informative and as fair as a car dealer can be. I bought a 2019 Charger from these guys recently, a very nice experience indeed. They were informative and as fair as a car dealer can be. More

My Ram purchase was flawless I couldn’t be happier with my purchase from Chrysler of Culpeper. I drove 4 hours for a great deal, and Thurston was great from start to finish. No I couldn’t be happier with my purchase from Chrysler of Culpeper. I drove 4 hours for a great deal, and Thurston was great from start to finish. No haggling, great price, and more for my trade. Their initial offer was more than $2500 less than any other dealer I talked with. By far the best experience I’ve ever had buying a vehicle. I would make the drive again in a heartbeat. More

Great I was very pleased with Thurston as always and F&I was excellent also. I will recommend Chrysler of Culpeper and Thurston Carpenter as Sales. I was very pleased with Thurston as always and F&I was excellent also. I will recommend Chrysler of Culpeper and Thurston Carpenter as Sales. More

Should have never taken my Jeep in for service. I really hate leaving a bad review, but my email asked me to. I loved my Jeep until I took it in for service and recalls. It's not been the same. I really hate leaving a bad review, but my email asked me to. I loved my Jeep until I took it in for service and recalls. It's not been the same. The transmission now slips, my liftgate fails to life quite often. Both things supposedly corrected on recalls. I wasn't having any problems before taking it in for service and regret it terribly as I must keep this vehicle for a long time. I called about the problem right away and was given some strange explanation about the 'slipping' and that it was normal in the newer vehicles, yet friends have the same vehicle & don't have a problem. After learning from mechanics that makes no sense at all, I called my salesman to get his thoughts before my daughter purchased a Jeep also and given the same lame excuse. Live and learn (and pay bigtime:( Never again!! Unless I have a problem no recall corrections for me. The service techs were very accommodating and kind but that doesn't help my Jeep run any better. More