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Chrysler of Culpeper

Culpeper, VA

3.6
231 Reviews

11030 James Monroe Hwy

Culpeper, VA

22701

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Showing 231 reviews

December 06, 2016

Amazing staff! Thurston and Lewis are amazing friendly and really helped us out. I will highly recommend to family and friends! Go check them out , promise you will More

by Jcp1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Thurston Carpenter
November 03, 2016

Amazing customer service! Thurston was phenomenal! The whole team was great and such a pleasure to work with. This is my second purchase from Chrysler of Culpeper and will cont More

by Lmstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter
October 26, 2016

Good service I drove 1 hour away to buy a jeep patriot and left with a chrysler 200. I am happy with what vehicle I purchased that morning. Thurston was very profe More

by Smosleh92
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter
October 08, 2016

Above and Beyond the Call I found this vehicle online, it was so perfect that I had to request more info just to see if it was real! Mr. Todd called me in a timely manner, and More

by Carissa Severson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Fullmer
September 23, 2016

Thurston Carpenter.... Excellent salesman Thank you Thurston for helping our son purchase his first car. He is very satisfied with his choice. My husband has dealt with you for many years. So More

by Beverly Minor
Recommend Dealer
Yes
Employees Worked With
Thurston Carpenter
September 20, 2016

Quick and Easy Vehicle Purchase I called ahead of time to verify some details about the online listing of a used vehicle, then came in person to test drive before purchasing. I work More

by Veronica T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stoner, Thurston Carpenter
September 02, 2016

Sam Capozzoli and the team were great After dealing with several shady and unscrupulous dealers and dealerships, I ended up with Culpeper Chrysler. They were honest and up front. They no More

by TravK97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Sam Capozzoli
August 30, 2016

Fun and Easy I'll keep it short and to the point.. Our Explorer broke down while driving through town on my way to North Carolina. The staff was friendly, coop More

by NCJohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wade Schick
August 28, 2016

Great place to purchase a vehicle! Will do everything they can to get you in the vehicle you want, great group of people to work with, they are not pushy like a lot of salesmen! More

by R & R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Pepples, Thurston Carpenter, Danny Wright
August 20, 2016

Not helpful at all I came in the other day and was looking at jeeps. I was there for about 10 minutes because my kids were in the car. NOT A SINGLE PERSON came out to i More

by Tony Santora
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph Schick, Lewis Pepples, Thurston Carpenter, Wade Schick, Laura Schick, Derek Petro, Todd Fullmer, Sam Capozzoli, Ronnie Harper
Aug 21, 2016 -

Chrysler of Culpeper responded

I apologize for your negative experience with our dealership. In the past, customers have expressed discomfort when sales consultants greet them too quickly, some even expressing that they feel intimidated, however I do encourage our sales consultants to greet customers in a quick but polite manner and 10 minutes is far too long for a client to have to wait for his/her questions to be answered. I appreciate your feedback and will use it in working with our sales consultants to better serve our clients. I understand that we have lost the opportunity to possibly sell you your next Jeep by I would like to offer our assistance in answering any questions that you may have and/or provide you with any needed information as you make your decision. If I can be offered this opportunity, please reach out to me at jschick@chryslerofculpeper.com or (540) 547-3900. Joseph Schick Vice President

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