Chrysler of Culpeper

Excellent experience Everyone I delt with when I walked in the door was nothing but friendly, attentive, and they answered every question I had. And most importantly I fee Everyone I delt with when I walked in the door was nothing but friendly, attentive, and they answered every question I had. And most importantly I feel they were honest with me. After visiting other Ram dealers in the area I believe I've found my Ram dealer/friends for life right here in Culpeper. More

Extraordinary. Felt like home I bought a 2012 Chrysler 200 2 1/2 years ago from salesman Thurston Carpenter, what a very pleasant man and what a great car. I have had all my servi I bought a 2012 Chrysler 200 2 1/2 years ago from salesman Thurston Carpenter, what a very pleasant man and what a great car. I have had all my service done there and always done right and on time. I recommend them to my sister who lives in New York and she drove down and bought a 2013 Chrysler 200, still loving it. Well on 10/12/2014 I was hit in the driver side and the car was totaled. Well the experience was both horrifying and traumatic. A week later I called thurston and explained what happened and that I would need a car. He was so nice and undstanding it felt like talking to family. He told me not to worry, come down when I was ready and he would help me find a car I would love just as much as my last one if not more. I did go down about 6 days later and he did indeed put me in a car I love and feel safe. The deal from beginning to end was problem free. While I was there the owner Wade came over to me and one of my sisters and welcomed us. He is a very polite and friendly man. He also gave my sister and myself a really nicely made hat, he then thought about it and then gave me a hat for my husband too. I would and have recommend this dealership to anyone. Oh and as an added bonus for the month of October the dealership donated 3% of their profits to Pamper me pink Mammoggramy Fund. What a great place. Making great deals and giving back to the community . Thanks again Thurston and the rest of you at Chrysler of Culpeper More

After the sale service is HORRIBLE getting robo calls from president of this dealership for months and tried without success to get off their hit list...just spent more time on the phon getting robo calls from president of this dealership for months and tried without success to get off their hit list...just spent more time on the phone with them.....I don't drive a Chrysler or Jeep...I drive LEXUS and Pohanka has never disrespected my time this way... More

Purchased a new vehicle from this dealership The salesman that assisted me, Sam Capozzoli was great! He wasn't overbearing or pushy at all, which is sometimes typical of car salesman. Sam was ext The salesman that assisted me, Sam Capozzoli was great! He wasn't overbearing or pushy at all, which is sometimes typical of car salesman. Sam was extremely helpful, knowledgeable, and friendly. A great buying experience! More

Great Sales Team Thurston was a pleasure to work with, I was never pressured to purchase a vehicle. He took the time to show me many different variations of the Jeep Thurston was a pleasure to work with, I was never pressured to purchase a vehicle. He took the time to show me many different variations of the Jeep product line until I found the Jeep vehicle me, a model I had never even heard of. The purchasing process was painless and quick. More

We purchased a 2012 Dodge Durgano. We dealt with Glenn, he was very nice to work with . Todd and Lewis are very nice guys as well. He helped us with the Durango that we wanted. He worked with us on the pr he was very nice to work with . Todd and Lewis are very nice guys as well. He helped us with the Durango that we wanted. He worked with us on the price and with the vehicle that we were trading in. He explained things to us and how things would work. He worked through his lunch to help us. He asked about our jobs and talked to my daughter. He laughed and joked around, which was very nice. He cared about what we thought and what we wanted which was very nice as well. He made sure that everything was taken care of before we left. He called to make sure everything was good after we got home. Chrsyler of Culpeper is wonderful to work with and so is Glenn Thompson. More

Great experience! I was referred to Glenn by a friend who had bought from him before. Upon arriving, Glenn met us and within minutes it felt like we were old friends. We talked about what my wife and I were had bought from him before. Upon arriving, Glenn met us and within minutes it felt like we were old friends. We talked about what my wife and I were looking for in a vehicle and right away he was showing us all of our options and even talking about the cost of long term ownership (maintenance, fuel economy, etc.) and trying to save us money. Glenn was knowledgeable and friendly with all of our questions and even anticipated some of them before we could think about it. Straight away he was looking out for us with things we hadn't even thought of. It didn't feel like we were buying a car but more like we were touring the lot with a friend. After some test drives and some more questions for Glenn, we narrowed it down to three different vehicles. I was shocked when he didn't try to persuade us into the more expensive of the three. Then, we asked to look at some numbers and I was blown away by what he showed us. All of our choices were at least $10,000.00 lower than the rest of the dealers in our area. That's when I figured it had to be a trick but he showed us every single charge and there were no hidden fees. Then, the guy goes and tries to find other discounts we could use, rebates, and anything else he could think of. The final price was incredible. My wife and I were actually speechless. We had prepared for arguing over the price and he was showing us a final cost lower than what we were expecting to negotiate. We ended up getting an upgraded model because it was cheaper than what we were expecting to pay for a basic model. I really couldn't believe the price Glenn got for us. Then, to top it off, the owner comes out to talk with us. I've bought 3-4 cars before and never had the owner of the dealership come out and talk with me. Every single person we dealt with was honest, friendly, and genuinely concerned about us as individuals and not just customers. When we drove away, I still couldn't believe the deal we got and how easy it was. Glenn and the staff at Chrysler of Culpeper are some of the most down to Earth and considerate people I've ever done business with. I would recommend this place to anyone and even go along with them just to talk with the staff again! Great people, great prices, great experience. More

Glen, I wanted to let you know how much I am enjoying my new 2014 Dodge Journey! I'm so glad I decided to give the Journey a second try. It has all the extra room I was looking for and drives so smoothly. I new 2014 Dodge Journey! I'm so glad I decided to give the Journey a second try. It has all the extra room I was looking for and drives so smoothly. I absolutely love all the extra features as well...they come in handy with 3 kids :) I also really enjoyed working with you on this purchase. You are a great salesman and work to please the customer. You answered every single question or concern I had and never pushed anything on me. I really appreciate how late you stayed after your shift had ended to help make sure this was the right purchase for me! I will definitely recommend you and Chrysler of Culpeper to anyone I know who is looking to buy a vehicle. I wish you nothing but the best and hope you continue to keep up your great work ethic. More

Glenn Thomson at Chrysler of Culpeper was a lifesaver for me. My wife's car had been giving us trouble for a month. Every time she drove it I was dreading the phone call that she was stranded somewhere wit me. My wife's car had been giving us trouble for a month. Every time she drove it I was dreading the phone call that she was stranded somewhere with a car that would not start. I am retired and on a fixed income so I had put off an attempt to purchase until I had no choice. Well finally I had no choice. I called the dealership and Glenn Thomson answered the phone. I am very glad he did. It was Saturday afternoon when we spoke and I explained my situation. Glenn asked me to meet with him on Sunday so we could see what could be done to accommodate me. I was hesitant because of my retirement status but Glenn was confident that we could work something out. So Sunday afternoon my wife and I took a ride around the corner to see Glenn. We drove to Chrysler of Culpeper in a gold car and drove home in a red one. It is Monday evening now and I am still stunned by how well and smoothly things went with the new car purchase. Glenn had just the right vehicle ready for us to test drive and we were indeed impressed. He offered us a price on a brand new vehicle that was too good to pass up so we decided to take the plunge. Joe Schick took care of the financing for us and got us a good rate on the new car loan with an easy six year term. This was the easiest car buying experience that I ever had. Glenn was great. There was no hard sell, no pressure and definitely no hassle like you find at some less than stellar dealerships. As I said , we drove there in our old car and drove home in our new one. I never would have thought that was even possible. I felt I was in a very weak buying position when I left the house but felt great when I got home with our brand new car. Glenn and Joe made that happen for us and I am truly very grateful for their concern for our needs and their expertise in putting the deal together. If you are in the market for a new car I strongly encourage you to give Glenn Thomson a call at Chrysler of Culpeper. I am sure you will be very pleased with the results of that call. I am a firm believer in promoting someone who deals fairly and honestly with me so I will recommend Glenn to everyone I encounter who is considering a vehicle purchase. I could probably go on but the point is that I highly recommend Glenn Thomson and Joe Schick at Chrysler of Culpeper to anyone in the market for a new car. Five Stars all the way. Thank you for reading this review and I sincerely hope that I have been able to help you in finding a great dealership to work with. John T. Graff More