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Chuck Anderson Ford
Excelsior Springs, MO
1,488 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,488 reviews
September 14, 2025
Great service, great customer service. Straight forward with no hidden fees. Would recommend to friends, family anyone actually! Straight forward with no hidden fees. Would recommend to friends, family anyone actually! More
by coolsal56
Verified Customer
August 31, 2025
Very time I have warranty work done I never get any paperwork for my records, on what was done or that it was completed paperwork for my records, on what was done or that it was completed More
by acsimmons1995
Employees Worked With
Don't recall their names. No paperwork given to see who my service reps were
August 31, 2025
I have an extended warranty and instead the $100 deductible I was charged nearly $700 I purchased my vehicle in March used with 27,000 miles, my vehicle now has 30,000 miles, I am not impressed. deductible I was charged nearly $700 I purchased my vehicle in March used with 27,000 miles, my vehicle now has 30,000 miles, I am not impressed. More
by cranemanjerry
August 26, 2025
I didn't have to wait very long to get my oil changed, an the dealership is very clean an comfortable chairs to sit in. the dealership is very clean an comfortable chairs to sit in. More
by diannemarie10
Employees Worked With
August 09, 2025
I had scheduled The Works for my truck on 7/24 for an 8/6 early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was t early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was taking so long. Completely unacceptable. More
by CGA
Employees Worked With
August 01, 2025
Quick and easy process to trade in our car and buy a new one! Thank you one! Thank you More
by nurseniknik11
July 25, 2025
They were fast and professional. Did great work. Will continue to take my vehicles to get my service needs done Did great work. Will continue to take my vehicles to get my service needs done More
by Ryan8747
July 25, 2025
Local dealership with great staff in Garage, salesman are upper tier, selection is always good !! upper tier, selection is always good !! More
by DELBERTATKINS
July 18, 2025
The part had to be overnighted and got there in time for them to fix my truck. Tjhey did great them to fix my truck. Tjhey did great More
by stjohn810
Employees Worked With
