Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,476 reviews
June 16, 2025
I took all 3 cars to have oil changed and updated done last week. All work was done in a professional manner and very friendly atmosphere !!! last week. All work was done in a professional manner and very friendly atmosphere !!! More
by MIKEK101
Verified CustomerEmployees Worked With
June 15, 2025
Fixed correctly and on time. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. More
by Keithr73
June 11, 2025
Glad to have my A/C fixed. Slightly amazed at the labor cost compared to the parts cost. Slightly amazed at the labor cost compared to the parts cost. More
by JANDA586
Employees Worked With
June 06, 2025
Took my car to shop for a new water pump and timing chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cyl chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cylinder 1 misfire. Diagnosis is a bad coil on cylinder 1. Repair 1 coil and all new spark plugs. They wouldn't admit any fault at all that they might of damaged the coil while replacing the water pump and timing chain. The only reason I ended up getting a $40 discount is I had a coupon from Ford. I have also asked 4 different times for a estimate for a part for my car from an accident. Being told they have some computer problem and waitng on IT. Still waiting. More
by rachel.leath
May 27, 2025
He did an amazing job! He needs a raise! He is one xxxx of a guy! Made the buying experience amazing! He needs a raise! He is one xxxx of a guy! Made the buying experience amazing! More
by Kams96
Employees Worked With
May 25, 2025
Every time I've taken my car to them for service I've been treated well and very satisfied with the experience. been treated well and very satisfied with the experience. More
by ANIMALIMAGES
Employees Worked With
May 19, 2025
Chuck Anderson Dealership has excellent service! We have purchased all of our vehicles from them for the last 48 years! Only dealership we will purchase from! We have purchased all of our vehicles from them for the last 48 years! Only dealership we will purchase from! More
by bbeales78
Employees Worked With
May 12, 2025
Jacob was great not pushy and very helpful and polite and patient with my busy schedule cause I work out of town frequently patient with my busy schedule cause I work out of town frequently More
by tcoleman6
Employees Worked With
May 05, 2025
The people at the service center are always very helpful and polite. They answer every question I ask. and polite. They answer every question I ask. More
by cll1
