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Chuck Anderson Ford
Excelsior Springs, MO
1,500 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
Built on Integrity. Backed by Family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,500 reviews
April 17, 2026
Ricky put us at ease through his knowledge and personable nature. He was informative, but not pushy in the slightest. Both he and Justin stayed late to process the sale of our vehicle, and we never felt rush nature. He was informative, but not pushy in the slightest. Both he and Justin stayed late to process the sale of our vehicle, and we never felt rushed. Ricky and Justin went above and beyond for us More
by Tyler Neufeld
April 16, 2026
Justin was very helpful and professional. His friendly demeanor greatly enhanced our experience. We appreciated him reaching out promptly regarding our trade in, and finding a fantastic deal His friendly demeanor greatly enhanced our experience. We appreciated him reaching out promptly regarding our trade in, and finding a fantastic deal for us. We would definitely come back to this dealership and request Justin to assist us again! More
by Tyler Neufeld
March 07, 2026
I am attempting to remove a negative review that I put in. We had some issues but in the end, they stepped up and made it right. in. We had some issues but in the end, they stepped up and made it right. More
by Matthew Peterson
March 06, 2026
Good selection , prices arevery competitive - Keshawn is not average sales person , he's very personable & LISTENED to what I was looking for bringing me straight to the car I wanted. There was some miscomm not average sales person , he's very personable & LISTENED to what I was looking for bringing me straight to the car I wanted. There was some miscommunication with dealership but in the end they stood by their word. A handshake and a promise still means something here! More
by 4MYGIRLSANYTHING
January 31, 2026
I really enjoyed chuck anderson ford dealership. Keshawn turner really made the process easy. Helped me get the car I wanted Keshawn turner really made the process easy. Helped me get the car I wanted More
by Wyatt
Employees Worked With
January 29, 2026
After I purchased an extended warranty, being 81 years old I didn’t want it. I asked for it to be cancelled, but it hasn’t been removed from my loan. old I didn’t want it. I asked for it to be cancelled, but it hasn’t been removed from my loan. More
by Ralphbrand9
January 28, 2026
Keshawn is very personable and made my purchase very enjoyable. He answered all my questions and if he did not know the answer we would find the answer. enjoyable. He answered all my questions and if he did not know the answer we would find the answer. More
by GLH
January 16, 2026
The entire purchase process went smoothly. Our salesman Keshawn Turner was very polite, and took great care to answer all questions and concerns. We had the opportunity to meet and visit with Our salesman Keshawn Turner was very polite, and took great care to answer all questions and concerns. We had the opportunity to meet and visit with Mr. Anderson as well. He really makes you feel at home. Such a nice guy. More
by Roadman78
January 16, 2026
Keshawn was great very helpful. Called he answered the phone immediately and got right to work helping. When I showed up the truck was out front and ready to for the test drive. Called he answered the phone immediately and got right to work helping. When I showed up the truck was out front and ready to for the test drive. More
by Mikeysoberano
January 14, 2026
Keshawn was excellent to work with. He went above and beyond to share info and pictures of the truck I found online. The dealership was easy to work with. It was an easy transaction He went above and beyond to share info and pictures of the truck I found online. The dealership was easy to work with. It was an easy transaction with no pushy sales effort to add extra protection coverage which was nice. They also have honest pricing! More
by Barb
