Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,500 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
Built on Integrity. Backed by Family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,500 reviews
August 01, 2019
Great people, great service! We purchased our 2018 Ford F150 from Chuck Anderson and really enjoyed working with the team there. Scott was very transparent about the used vehicle We purchased our 2018 Ford F150 from Chuck Anderson and really enjoyed working with the team there. Scott was very transparent about the used vehicle we were purchasing and was quick to get us any additional information we needed. At the end of the day, we felt we got a quality product for a fair price and did not feel rushed at any point in the process. That's all you can ask for! More
by Kurt
Employees Worked With
Scott Marshall, Josh Reeves
July 31, 2019
Hassle free and buyer friendly dealership. When my fiancé and I decided it was time to buy me a new car we started looking online. I narrowed down what I wanted to a Ford Flex or Dodge Journey. When my fiancé and I decided it was time to buy me a new car we started looking online. I narrowed down what I wanted to a Ford Flex or Dodge Journey. We talked to a few different dealers but Chuck Anderson had both vehicles within our budget. Scott, our salesman, was super helpful, not pushy and new all of the details we wanted to know. He was easy to get along with and made our car buying experience a very pleasant one. Josh, our finance specialist, worked with my fiancé to get the warranty and monthly payment right where we wanted. I give Chuck Anderson 5 popcorns and 2 thumbs up!! More
by Jenniferandgirls
Employees Worked With
Scott Marshall, Josh Reeves
July 31, 2019
“The Works” Package Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custo Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custom screws provided. More
by Doug64
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger
July 29, 2019
Quick and easy Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
July 28, 2019
Quick and easy Ricky has vast knowledge on Ford cars and truck and easy service great job. Also had problem with one key up problem they fixed.it Ricky has vast knowledge on Ford cars and truck and easy service great job. Also had problem with one key up problem they fixed.it More
by Mac55
Employees Worked With
July 28, 2019
Fast hassle free In And out In No time Ricky is a go car salesmen he knows his vehicles and the in and out of the car business keep up the good team work Ricky is a go car salesmen he knows his vehicles and the in and out of the car business keep up the good team work More
by Mac55
July 28, 2019
Amazing customer service! Ricky & Josh were awesome! Always checking to make sure we were doing alright during the whole process, even with a few bumps in the road. Very patien Ricky & Josh were awesome! Always checking to make sure we were doing alright during the whole process, even with a few bumps in the road. Very patient. 10/10 recommend! More
by Lawyatt
July 26, 2019
Always great service The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rat The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rather than waiting for hours , like at other dealers . More
by JESMITH1971
Employees Worked With
Cody Schneiter, Heather Berger
July 25, 2019
Pre-owned auto purchase The vehicle e purchased a 2018 Taurus. The sales department willing to negotiate with us. Mitchell has very good people skills. Not real pushy,s Eve The vehicle e purchased a 2018 Taurus. The sales department willing to negotiate with us. Mitchell has very good people skills. Not real pushy,s Even laughed at my jokes. More
by Ken
Employees Worked With
Jim Stevens, Mitchell Monthei, Josh Reeves
July 22, 2019
Where do I start?! I don’t have time or want to waist my time going Into details but I would never go back to that dealership! Salesman wasn’t good, management not good I don’t have time or want to waist my time going Into details but I would never go back to that dealership! Salesman wasn’t good, management not good, service center definitely not good! I should have taken my money and ran! But instead I was dumb and bought anyway! None of them listened to anything I said, especially after I already bought the truck! Just beware and don’t waste your time. More
by Dannyhash32
Employees Worked With
Other Employees :
Jim Stevens, Cody Schneiter, Scott Marshall, Trevor Shockley
