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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,500 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. Built on Integrity. Backed by Family.
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,500 reviews

June 25, 2019

Fiesta st This is a great dealership. Ricky was the first guy I talked to when I came up to the dealership to get more information about the car I was intereste More

by Orange crush fiesta st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Mitchell Monthei
Jun 25, 2019 -

Chuck Anderson Ford responded

We're incredibly happy that you were able to get in to the car you've always wanted! Enjoy the heck out of it!

June 22, 2019

Second Car Great Salesman, was very helpful and outgoing. he guided us through everything to make it a easy experience for us. Definitely would buy next car here More

by Jacob Carr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Jun 25, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback Jacob!

June 21, 2019

Car buying experience This was by far the easiest and most fun buying experience ever. Mitch was awesome and really took care of us. Price was right and payment was perfect More

by JayronC43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei
Jun 25, 2019 -

Chuck Anderson Ford responded

We're so happy that we were able to help you!

June 21, 2019

Paperwork nightmare I only said I would recommend this service center because the 2 times we used then 1 time I had good service. My husband and I both have Fusions, they More

by Mcbee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Jun 25, 2019 -

Chuck Anderson Ford responded

I am sorry to hear about your experience. That is NOT how we do business. Unfortunately I imagine both tickets were under the same name, so it was poor communication. Please send Nick Anderson and email, nick.anderson@chuckanderson.com, and he will make it right.

Jun 26, 2019 -

Mcbee responded

In was contacted by the dealership after my review. I am impressed they were truly concerened about my experience. We will go back to Chuck Anderson Ford for any future service.

Jun 26, 2019 -

Chuck Anderson Ford responded

We look forward to your next visit in the fall for tires!

June 21, 2019

Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Jun 25, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback Bob!

June 18, 2019

It was fast and fun Ricky really helped me out and got me in this car. I didn’t even think it was possible but he did thank you guys and I would recommend them to anyone. More

by Scottgibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We're very happy that we were able to get you in to the vehicle you wanted!

June 18, 2019

Easy to work with Ricky was knowledgeable about the vehicles when we were comparing. He took the time to go over everything with the vehicle after purchasing,even thoug More

by chikie071607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate the opportunity to earn your business and look forward to seeing you next time!

June 17, 2019

So easy You know what I hate. Buying a used car. You have to do the research and figure out what you can afford. Then try and find an honest straightforward u More

by Crankyolbman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the glowing review! We hope you enjoy your new ride!

June 17, 2019

Great experience Mitchell was great to work with and really helped with my decision. The whole process was very quick and efficient. Nick was very knowledgeable and he More

by Connie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Monthei
Jun 17, 2019 -

Chuck Anderson Ford responded

Connie, it was a pleasure meeting you and George today! We hope you enjoy your Escape!

June 16, 2019

Mr Drake was awesome at answering all our questions and Cona I would recommend Chuck Anderson to everyone I know great help thank you to the whole team and Mike answered all our questions and helps put our minds More

by Julie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our pre-owned sales department!

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