Back

Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,477 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
Contact Dealership

1910 West Jesse James Road

Excelsior Springs, MO

64024

Directions

By Type

Showing 1,477 reviews

February 28, 2019

Amazing!!! My salesman was extremely helpful, honest, and went the extra mile. Even helping set up my insurance and offering me a ride to my bank! More

by BFoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod More

by Kstate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Palmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Feb 28, 2019 -

Chuck Anderson Ford responded

I would like to hear more about this. Please email me at nick.anderson@chuckanderson.com

February 27, 2019

Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend More

by MParrott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don and Brady - Technicians, Cody Schneiter, Heather Berger
Feb 28, 2019 -

Chuck Anderson Ford responded

Thanks Marlin, we appreciate the opportunity to earn your business!

February 26, 2019

Painless Dreke was very friendly and knowledgeable. He was professional and made the buying experience fast and painless. We will definitely be back to Chuck A More

by Niknik#70
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Michael Dreke, Brendon Dennison
Feb 28, 2019 -

Chuck Anderson Ford responded

We're thankful you took a few minutes to leave us your feedback on your recent experience with our pre-owned sales department! We hope you enjoy your vehicle!

February 25, 2019

Great customer service and variety of car options Had an idea of a car my wife wanted and was presented with a variety of options (even tho she said no to a mustang). More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Brendon Dennison
Feb 25, 2019 -

Chuck Anderson Ford responded

We're sorry your wife decided against a Mustang! If there's anything else we can help with, we would be more than happy to!

February 24, 2019

Outstanding salesman! I enjoyed working with Dreke. Dreke kept in touch with us and was laid back, but diligent in trying to find something I liked to drive.It was a smooth More

by Kelbrycoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Feb 25, 2019 -

Chuck Anderson Ford responded

We hope you enjoy your new vehicle! Thanks for the great feedback!

February 22, 2019

Excellent car buying experience Recently purchased my third brand new Fusion from Chuck Anderson Ford, and as usual, had an excellent car buying experience. The dealership did not ha More

by FRANCESCA COLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Feb 22, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We appreciate your business!

February 22, 2019

Ricky did an awesome job. Ricky reached out to us and then spent all day researching. We set an appointment up and he already had our truck pulled around front. I would highly More

by Lyndsihammer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Chuck Anderson Ford responded

Thanks for the great review! We hope you enjoy your truck!

February 22, 2019

Great! I had a good experience and I love my new car. The employees are super helpful and friendly. Price of the vehicles are marked fair More

by Sammi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
February 21, 2019

They looked at our differential locking system They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we receive More

by KATHEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Feb 22, 2019 -

Chuck Anderson Ford responded

Your Tremor is sweet! We loved having it in our shop!

...
122
...