Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Oil change Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next oil change car didnt get a wash after service until i said something More
Amazing!!! My salesman was extremely helpful, honest, and went the extra mile. Even helping set up my insurance and offering me a ride to my bank! My salesman was extremely helpful, honest, and went the extra mile. Even helping set up my insurance and offering me a ride to my bank! More
Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio module, when I got it back had issues with the back module didn’t work. Took it back and was told I need to pay $140 to run diagnostics and was later told it was another $1,000 repair. It worked when I brought it in before they did the 1st repair. Many arguments later, 6 visits later they finally figured out that the front module was never updated. This caused the rear module to malfunction. 6 trips back and forth, too many hours spent arguing over the additional $1000 they wanted to charge me for their MISTAKE. Never once even received an apology. It all seems like a big scam. Worst car experience ever. More
Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friendly and very professional. I would highly recommend this service department and these folks to anyone. More
Painless Dreke was very friendly and knowledgeable. He was professional and made the buying experience fast and painless. We will definitely be back to Chuck A Dreke was very friendly and knowledgeable. He was professional and made the buying experience fast and painless. We will definitely be back to Chuck Anderson for future purchases. More
Great customer service and variety of car options Had an idea of a car my wife wanted and was presented with a variety of options (even tho she said no to a mustang). Had an idea of a car my wife wanted and was presented with a variety of options (even tho she said no to a mustang). More
Outstanding salesman! I enjoyed working with Dreke. Dreke kept in touch with us and was laid back, but diligent in trying to find something I liked to drive.It was a smooth I enjoyed working with Dreke. Dreke kept in touch with us and was laid back, but diligent in trying to find something I liked to drive.It was a smooth and laid back transaction! More
Great! I had a good experience and I love my new car. The employees are super helpful and friendly. Price of the vehicles are marked fair I had a good experience and I love my new car. The employees are super helpful and friendly. Price of the vehicles are marked fair More
Ricky did an awesome job. Ricky reached out to us and then spent all day researching. We set an appointment up and he already had our truck pulled around front. I would highly Ricky reached out to us and then spent all day researching. We set an appointment up and he already had our truck pulled around front. I would highly recommend this dealership. The prices are also very reasonable! More
Excellent car buying experience Recently purchased my third brand new Fusion from Chuck Anderson Ford, and as usual, had an excellent car buying experience. The dealership did not ha Recently purchased my third brand new Fusion from Chuck Anderson Ford, and as usual, had an excellent car buying experience. The dealership did not have the car that I wanted, so they went the extra mile and sent a crew up to Iowa to pick her up for me. I signed papers on Monday, she was delivered on Tuesday, and I picked her up on Wednesday. Ricky and his colleagues worked hard to make sure I got exactly what I wanted at the price I wanted to pay. More



