
Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Not the best but not the worst experience. Services were provided in an extremely timely manor, however, papers in my car were rumaged through. Thankfully, nothing of importance was in the pape Services were provided in an extremely timely manor, however, papers in my car were rumaged through. Thankfully, nothing of importance was in the papers. Nothing was returned the way it was when I brought the vehicle in. My radio stationed was changed, my steering wheel was moved, driver seat and mirror was also moved. My passenger seat was moved all the way back pressing against the car seat behind it causing the car seat to be squished. Had I not noticed this and was in an accident with my son it could have cause serious bodily hard or killed him. Being a place of professionals I would assume they would be professional about their work as well as everything else they do. I hope I have a good experience next time I go as I have a had good experiences before. More
Great service I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. I am always treated very professionally. I recommend the service department every chance I get. Cody listens very well and gets the job done right. More
Above and beyond The representatives at this location are top notch. Through my interactions it was clear they are customer oriented. Great service at a fair price! I The representatives at this location are top notch. Through my interactions it was clear they are customer oriented. Great service at a fair price! I would highly recommend them! More
I drive an hour to get to this dealer. Great service! This dealership is honest. Very accommodating, and great service. I purchased my vehicle from this dealership and have used them for all my service. I This dealership is honest. Very accommodating, and great service. I purchased my vehicle from this dealership and have used them for all my service. I drive an hour to get to them, even though I am 5 minutes from another Ford dealership. I was not happy with the closer one. These guys are worth the drive! Thanks!! More
No issue resolved Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and sayin Took my truck in to the service center on a Friday with my check engine light on. It had shut off on me while I was driving Thursday evening and saying engine over temp. After not being able to duplicate the check engine light or find what caused the sensor/truck to malfunction I was told that there wasn’t any more they could do. I was charge $119 dollars for nothing getting fixed and I didn’t get my truck back until Tuesday with no rental car provided due to no warranty claim able to be submitted. I worry about my truck doing the same thing again and getting me injured in a wreck or worse in the future More
Oil change. Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads Quick and easy. Dropped my truck off for oil change without an appointment and they had it ready before promised. They even called to give me a heads up and told me it woul be ready in 15 minutes. More
Excellent customer service My car buying experience was excellent from the sales to the finance department. I would highly recommend this dealership. My salesman was very nice a My car buying experience was excellent from the sales to the finance department. I would highly recommend this dealership. My salesman was very nice and knowledgeable about the vehicle I purchased. More
Second-to-none 1) If you are contemplating buying a vehicle, I would seriously consider Chuck Anderson Ford. Trevor found me the absolute perfect vehicle. When shopp 1) If you are contemplating buying a vehicle, I would seriously consider Chuck Anderson Ford. Trevor found me the absolute perfect vehicle. When shopping for a vehicle you want a sales person that puts your best interests first at every corner, not their own. Trevor went above and beyond doing this for me! 2) Working with Brendon to get financed for my vehicle was the best experience I’ve had. He searched thoroughly for a great rate that I couldn’t beat after shopping for over a month! If I could recommend people who find me the best vehicle for the best deal and get financing for it, I would pick Trevor and Brendon in a heartbeat!!! More
Amazing Experince We worked with Mitch as the sales rep and Nick the manager of the location and they really took care of us. They gave us great advice and answered all We worked with Mitch as the sales rep and Nick the manager of the location and they really took care of us. They gave us great advice and answered all our questions very transparently. They helped us fix a massive problem in a vehicle that we were completely upside down in. We highly recommend this team to work with! More

Amazing salesman with an awesome dealership! Ricky helped out a lot. He was very knowledgeable about the process and very personable! He was helpful through the whole process, and not pushy as so Ricky helped out a lot. He was very knowledgeable about the process and very personable! He was helpful through the whole process, and not pushy as some auto salesman seem. Would highly recommend giving him a visit. More