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Chuck Anderson Ford
Excelsior Springs, MO
1,488 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,488 reviews
February 21, 2019
They looked at our differential locking system They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we receive They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we received. More
by KATHEY
Verified CustomerEmployees Worked With
Cody Schneiter, Heather Berger
February 19, 2019
From car to truck This is my second experience with this dealership and it is always the best. I have had the pleasure of working with Nick Anderson on my first car dea This is my second experience with this dealership and it is always the best. I have had the pleasure of working with Nick Anderson on my first car deal and he went above and beyond to get me in my first vehicle from here. The second time purchasing a vehicle from here was just as good working with Dreke and Chris they along with there team made it possible for me to purchase my first truck which I felt would be impossible. Long story short if you would like a fair deal and great team to work with this is it no questions. More
by Justanormalguy
February 19, 2019
Great customer service Cody always provides great customer service! He has always been polite, smiling and friendly to taking to, listens to the reason for the visit and any Cody always provides great customer service! He has always been polite, smiling and friendly to taking to, listens to the reason for the visit and any issues or concerns. He also explains and communicates clearly so that someone who does not know alot about automotive mechanics can understand More
by WOODLANDAUTUMNSPIRIT
Employees Worked With
Cody Schneiter
February 19, 2019
Awesome Very friendly and not pushy Family oriented Bought my car a year ago from chuck Anderson and come back to trade it for an suv Dodge Journey Very friendly and not pushy Family oriented Bought my car a year ago from chuck Anderson and come back to trade it for an suv Dodge Journey More
by LANCEAPRILRICHARDSON
February 18, 2019
Always a great experience! Everyone at Chuck Anderson Ford are friendly and helpful. I have always had great experiences over the years with the vehicles I have purchased and t Everyone at Chuck Anderson Ford are friendly and helpful. I have always had great experiences over the years with the vehicles I have purchased and the service department I have used. Thank you for another wonderful car buying experience. More
by trentcraven
February 18, 2019
Good experience The guys at Chuck Anderson Ford helped us get the truck we were wanting. They were upfront with us, friendly and provided a good buying experience. The guys at Chuck Anderson Ford helped us get the truck we were wanting. They were upfront with us, friendly and provided a good buying experience. More
by KYLE.H.CHENOWETH
Employees Worked With
Michael Dreke, Brendon Dennison
February 17, 2019
Great price great service I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly More
by F450
Employees Worked With
Dave Moorhead
February 17, 2019
Bought a new van Awesome dealership.... in and out with new vehicle with in 2 hrs... Thanks Chris... Loved I was able to find something in my home town..... love love Awesome dealership.... in and out with new vehicle with in 2 hrs... Thanks Chris... Loved I was able to find something in my home town..... love love love. More
by dkc649095dkc
Employees Worked With
Chris Woomer
February 16, 2019
Great Customer Service Dreke and Brendon made our experience a good one. Dreke was able to get us into the truck we came to look at. He was knowledgeable and friendly. Brend Dreke and Brendon made our experience a good one. Dreke was able to get us into the truck we came to look at. He was knowledgeable and friendly. Brendon made the finance side a great experience as well. He did a great job explaining everything to us and worked hard to find us the best deal. We would definitely recommend friends and family to purchase with Chuck Anderson Ford. We liked that there was no runaround nor pushiness what so ever. Great family owned dealership. More
by AngieC6
Employees Worked With
Michael Dreke, Brendon Dennison
February 16, 2019
Positive experience on It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and they wanted $100 for new ones. More
by Pa55word
Employees Worked With
Cody Schneiter, Heather Berger
