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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
November 03, 2018
HAPPY CUSTOMER We purchased our previous car from Chuck Anderson in 2011. We have been pleased with the service. We stopped in to browse & came away with a 2017 Esca We purchased our previous car from Chuck Anderson in 2011. We have been pleased with the service. We stopped in to browse & came away with a 2017 Escape. Trevor was our salesperson. Everyone was super nice. We look forward to more years with these great guys. More
by JUDYDHAYS
Verified CustomerEmployees Worked With
Trevor Shockley
November 02, 2018
Totally satisfied Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 ye Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 years More
by T-bird guy
November 02, 2018
Great service! Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done. I like the new service center because it is open and you can see your vehicle being serviced. Would highly recommend! More
by Gary
Employees Worked With
Dave Moorhead, Rene Sisk
November 02, 2018
Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More
by BPATZ
October 30, 2018
Service fine/Service policy worthless. Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" ev Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" everything except routine maintenance, that didn't cover this. Knowing this, is what will keep me from doing further business with them. I can go anywhere for oil changes ect...It is ashamed since this would be the most convenient place for me. Cody was good to work with. No issues there. Don't bother buying a service policy from them. More
by MABANDIT63
October 30, 2018
Service and warranty work As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get th As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get the job done efficiently and correct. Won’t use anyone else for any of my vehicle needs. More
by Warren
Employees Worked With
Other Employees :
Chris Woomer, Cody Schneiter, Dave Moorhead
October 30, 2018
Great experience Very friendly and professional, took their time showing me all the features of my new vehicle. Very happy with my new vehicle. I highly recommend Chuc Very friendly and professional, took their time showing me all the features of my new vehicle. Very happy with my new vehicle. I highly recommend Chuck Anderson Ford. More
by Wkattner
Employees Worked With
Other Employees :
Chris Woomer, Cody Schneiter, Dave Moorhead
October 30, 2018
Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteous More
by Body works
Employees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Katy Davis
October 30, 2018
Awesome as always Once again Chris Woomer at Chuck Anderson has not failed in delivering exceptional results, for a quick and painless experience. The entire team at Ch Once again Chris Woomer at Chuck Anderson has not failed in delivering exceptional results, for a quick and painless experience. The entire team at Chuck Anderson works to get the customer what they want, as quick and effortlessly as they can! I hadn't previously bought from them, but now after 2 vehicles, I won't go anywhere else! For anything from buying a new car, or just an oil change, I HIGHLY recommend Chuck Anderson. More
by Ziggy88
October 30, 2018
Recall Service Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction. Service area immaculate & service staff very professional & helpful Sorry I can’t recall service personnel name but he explained the reason for the recall & work to be completed. Exceptional professional staff More
by Pathe
Employees Worked With
Heather
