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Chuck Anderson Ford
Excelsior Springs, MO
1,424 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,424 reviews
July 26, 2018
Transmission Service I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughte I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughters Fiesta (a recall) and they did a terrific job, as always. You can buy and service a car many places, but Chuck Anderson excels at customer service. More
by JSIMPSON7
Verified CustomerEmployees Worked With
Cody Schneiter, Dave Moorhead
Helpful July 26, 2018
Good job Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and ti Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and tiresg or my next oil change More
by RODANDMARY
Employees Worked With
Other Employees :
Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
July 25, 2018
Recalls Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyon Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyond taking care of a concern I had! This is why I love our hometown Chuck Anderson Ford dealership! 👏👏👏😀 More
by SBRANSON-HURT
July 25, 2018
Great experience! Dreke went above and beyond to help me find a great car that fit my budget. He answered any and all questions I had and was very pleasant to work with Dreke went above and beyond to help me find a great car that fit my budget. He answered any and all questions I had and was very pleasant to work with! I will definitely be going back to Chuck Anderson in the future. More
by KristenBurns
Employees Worked With
Michael Dreke, Chance Baker
July 25, 2018
acessorry repair window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly More
by JHUSEMAN
Employees Worked With
Other Employees :
Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
July 25, 2018
Loved every one that helped. I chose Chuck Anderson because it was local and family friendly. My sister had reascently purchased from them. And was very satisfied. Now for the I chose Chuck Anderson because it was local and family friendly. My sister had reascently purchased from them. And was very satisfied. Now for the next test is to see how they are with all the remaining service. More
by JANIE
July 24, 2018
Great experience! Chris worked with my mom and I to get out of my small Hyundai into a more family friendly car. Finance made it happen! Other dealers I had been going Chris worked with my mom and I to get out of my small Hyundai into a more family friendly car. Finance made it happen! Other dealers I had been going to were dismissive and not helpful at all with my less the stellar credit history. I really enjoyed this experience and would recommend amyone to Chuck Anderson! More
by V Kerr
July 24, 2018
Fast service and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the s and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the service. More
by MLSMITH3382
Employees Worked With
Dave Moorhead
July 22, 2018
Excellent place to buy a car!! From purchase, finance and service Chuck Anderson is the only place I'll go. Prices are great, and they really know service! They listen to your in From purchase, finance and service Chuck Anderson is the only place I'll go. Prices are great, and they really know service! They listen to your individual needs and try very hard to match you with the perfect vehicle. More
by Vodaffer
Employees Worked With
Chris Woomer, Chance Baker, Dave Moorhead
July 22, 2018
Helpful, friendly service Helpful, friendly service. Sales and finance guys were both knowledgeable. Everyone we met took the time to introduce themselves and ask if we needed Helpful, friendly service. Sales and finance guys were both knowledgeable. Everyone we met took the time to introduce themselves and ask if we needed anything. More
by Bulldog
