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Chuck Anderson Ford
Excelsior Springs, MO
1,500 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
Built on Integrity. Backed by Family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,500 reviews
October 16, 2018
Great people, great service! Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fi Been really helpful with any issue. Last time, the original prediction for a needed service was wrong and the fix proved to be a lot simpler. They fixed it no problem. More
by Brent
Verified CustomerEmployees Worked With
Cody Schneiter
October 16, 2018
Great service. They do a great job up there They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. They took care of me quickly and professionally. I will continue to be a customer of chuck Anderson ford. I will recommend them to others. More
by Tjl30390
Employees Worked With
Chris Woomer, Dave Moorhead
October 16, 2018
Flat tire They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and i They got me right in had my tire plugged in less than 30 minutes and the cost was well below what I expected to pay...the staff is very friendly and it was great seeing Mr. Anderson and Mike...thanks to all...GREAT EXPERIENCE!!! More
by Loreeec
October 16, 2018
Quick excellent service Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. Was able to get in quick without an appointment and my vehicle was ready in less than an hour. Quick and easy, nothing else to say. More
by Firefighter445
Employees Worked With
Dave Moorhead, Rene Sisk
October 12, 2018
Great as always! Fast, they got my Fusion in at the time of the appointment. The service adviser kept me up to date date on the progress even though I hadn' as always! Fast, they got my Fusion in at the time of the appointment. The service adviser kept me up to date date on the progress even though I hadn't been there very long at all. The service manager Paul Palmer checked on me and even Mike Anderson! End result a great experience, as always! More
by edweidler
October 11, 2018
Best car buying experience in my life Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make Everyone from the time we walked in the door the first time to time we left with the Newer car Treated us like family and went out of the way to make us happy. More
by JERRY.SWAIN1
October 11, 2018
Great experience buying first ford Had a great experience with ANDERSON FORD! Chris was very helpful and made the car buying experience very easy. Would highly recommend anyone looking Had a great experience with ANDERSON FORD! Chris was very helpful and made the car buying experience very easy. Would highly recommend anyone looking for a new or used car to give this place a look! Will definitely be buying my next vehicle from here again More
by Chuckfresh12
October 10, 2018
Recall service Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I Best Customer Service ever! Heather service dept is very courteous and I recommend her for best attitude ever encountered of all other companies I deal with.! More
by SENDNOMAIL2ME
Employees Worked With
Heather
October 08, 2018
Just Amazing We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for We went to Chuck Anderson because my husband's truck broke down and we needed a second vehicle. Dreke was awesome! He helped find the perfect SUV for me (I can't tell you how much I love it!!!) and a little car for my husband to get back and forth to work in. He even remembered blue suckers for my five year old and his friend when we came back the next day! (Despite their Batman vs. Superman differences. 😊) I will definitely not only recommend Chuck Anderson, but Dreke himself. Thanks again for everything!! More
by CHRISSY_APPLES
Employees Worked With
Michael Dreke
October 08, 2018
F150 water pump Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! Great and speady service!!! Cody did a great job getting my truck back on the road in 1 day. I would Highly recommend this service department! More
by Busbyr
Employees Worked With
Cody Schneiter
