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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,422 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,422 reviews

July 20, 2018

New Car Purchase Michael worked with us & did a very good job. He was nice & helpful. Found the exact car that we wanted with all the equipment & color that we reques More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Jul 20, 2018 -

Chuck Anderson Ford responded

Sue thank you for leaving us your thoughts on your experience!! We did notice that you didnt rank us in "Customer Service". Is there something else we can do in order to earn your trust on treating the customer well?

July 20, 2018

Great Person, Great Experience! Chris sold me my Ford Escape and was amazingly helpful! He stayed late to help finish up the paperwork (the dealership was closing for the night), hel More

by HannahA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Chance Baker
Jul 21, 2018 -

Chuck Anderson Ford responded

Hannah, Thanks for taking a few moments to leave us your feedback on your experience with us! We are happy to have helped you get in to the car you wanted! Not to mention, we're glad you didn't have to buy new sunglasses!

July 20, 2018

Excellent I absolutely love my new (used) car! Buying it was a simple process. Chris was great to work with, he was very professional and courteous, Mike and Ni More

by SODELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer, Chance Baker, Cody Schneiter
Jul 20, 2018 -

Chuck Anderson Ford responded

Thank you for taking the time to leave your story! We are more than happy to have been able to assist you in getting into the car you wanted, at a price you could afford! If you have any questions or concerns please feel free to give us a call!

July 20, 2018

New car I needed a second car for my household and am glad i chose Chuck Anderson Ford. I'm happy with the service I recieved and the car I purchased. More

by Mcroft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Jul 20, 2018 -

Chuck Anderson Ford responded

We're glad to hear you enjoyed your experience! We'd like to thank you for taking the time to leave your feedback! Enjoy your Escape and if you need anything, we're just a call a way!

July 18, 2018

5 Star Service Earlier today I brought my 2016 Ford Focus in for "The Works" at Chuck Anderson Ford. I redeemed my Quick Lane coupon and only had a short wait in th More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 18, 2018 -

Chuck Anderson Ford responded

We're glad to hear that we exceeded your expectations this morning! Looking forward to next time! We have complimentary donuts on Saturday mornings!

July 18, 2018

Awsome Was treated nicely .. great service went to garage for an oil change they explained all updates on my car so I left completely happy here’s the end l More

by rclark3937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reavis, Cody Schneiter, Rene Sisk
Jul 19, 2018 -

Chuck Anderson Ford responded

We're glad to hear you had a good experience! thanks for taking the time to tell your story for other prospective customers can read it.

July 18, 2018

Very helpful and I got what I wanted Brian explained all the extras I was getting on my 2015 Lincoln. I test drove 2 different Lincolns. Did not push, let me decide, was very nice, was a More

by Marshanile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Reavis, Chance Baker
Jul 19, 2018 -

Chuck Anderson Ford responded

We hope you love your MKS for years to come! Thank you for complimenting Brian and Chance on their work, they both take pride in taking care of their customers and making sure they feel like family once they leave. If you have any questions about your vehicle, please don't hesitate to call us!

July 17, 2018

Best dealer around This is our second vehicle from Chuck Anderson and we prefer them over any other dealership. Their customer service is top notch and our salesmen Drek More

by COREYWBAKER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dreke, Chance Baker
Jul 17, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're happy we were able to help you out! Enjoy your new vehicle and dont hesitate to give us a call if you have any questions!

July 17, 2018

Our car purchase was really fast and easy. Chuck Anderson has always treated us well and done everything possible to make us happy. Chris is very driven to succeed, he contacted us about a new More

by SO5INE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Jul 17, 2018 -

Chuck Anderson Ford responded

Thank you for taking the time to leave us a review! We hope you enjoy your vehicle!

March 25, 2017

2016 Ford Taurus Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3 More

by Explorer2
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony, Rob
Jul 18, 2018 -

Chuck Anderson Ford responded

I apologize for the inconvenience. During March we were switching website providers and a lot of our pricing was very inconsistent. Again, I am sorry for your trouble, but please feel certain that we have corrected the issue!

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