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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,500 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. Built on Integrity. Backed by Family.
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,500 reviews

August 08, 2018

Everyone is great I have a Mustang and Mountaineer. Since we moved here from New Jersey 9 1/2 years ago, I have used this service center, They have always tried their More

by GKCOPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Murray, Cody Schneiter, Dave Moorhead, Katy Davis, Kim Wales, Rene Sisk
Aug 08, 2018 -

Chuck Anderson Ford responded

Thank you for the kind words! We are happy to have become your hometown dealer!

August 07, 2018

Victoria Professional and made me feel comfortable. I will recommend to everyone I was in a flex pay. Too much. Thanks to Chuck Anderson. I am not More

by Teacher
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Chance Baker
Aug 07, 2018 -

Chuck Anderson Ford responded

Thanks for leaving us your thoughts on your purchase! We really hope you enjoy your new Escape!

August 07, 2018

Great sales people & service They all go out of their to please you and make sure you are happy and satisfied. Service department is friendly and knowledgeable as well. More

by Tammy & Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Aug 07, 2018 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate you taking the time to let us know how we did. It's always a pleasure working with you and your family!

August 07, 2018

AMAZING! Everyone at Chuck Anderson Ford is awesome! Especially Chris who made the car buying process quick and easy. We were done and driving away within the More

by megfondren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer, Chance Baker
Aug 07, 2018 -

Chuck Anderson Ford responded

Thanks for the glowing response! We can't wait to serve you in the future!

August 07, 2018

Bollinger F150 Total package with price professional selling and trade in value were the key issues in determining the location for purchasing out new truck. Great More

by Bollinger truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Woomer
Aug 07, 2018 -

Chuck Anderson Ford responded

Thank you for the kind remarks! We hope you enjoy your truck for years to come!

August 06, 2018

Great car buying place! Dreke sold me quick on the Accent and I fell in love instantly. Showed me features I had not seen before and how to use them. He was very helpful! I h More

by Amandawise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke, Chance Baker
Aug 06, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words Amanda! We hope you enjoy your car!

August 04, 2018

Amazing! Dreke is one heck of a guy ! Deserves 1 mil rating! Made my experience great ! I would recommend this place to EVERYONE! Chuck Anderson Ford !!! More

by a.cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke
Aug 05, 2018 -

Chuck Anderson Ford responded

Thanks for the review! We hope you enjoy your Impala! And again, thank you for your service in the U.S. Army!

August 03, 2018

Friendly service Very friendly service. Everything was explained to me about what was done and what needs to be done. Thank you all for the great service. More

by kelli608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 03, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us your thoughts! We're happy to have been able to provide excellent service for you!

August 03, 2018

Oil change Always prompt,professional service. They checked and rotated my tires. Checked fluid levels and topped off all fluids. Changed oil. Let you know If t More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Aug 03, 2018 -

Chuck Anderson Ford responded

We're glad to hear that we were able to complete your service appointment to your satisfaction! Thanks for taking a few moments to leave us a review!

July 31, 2018

Chuck Anderson Ford Service Since I purchased my 2012 Focus, the entire dealership has always met or exceeded my service needs promptly and at a good price. Any issues are brough More

by dlewis531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 31, 2018 -

Chuck Anderson Ford responded

Wow! Thank you for the glowing feedback! We appreciate the opportunity to service your vehicle!

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