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Chuck Anderson Ford
Excelsior Springs, MO
1,488 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,488 reviews
June 10, 2020
Chuck Anderson is far better than Gary Crossley where I purchased my vehicle. They are very professional and polite. It's my new go to dealership!! purchased my vehicle. They are very professional and polite. It's my new go to dealership!! More
by kwarner5967
Verified CustomerEmployees Worked With
Dustin Rose
June 10, 2020
Good service! A little high on parts. Also make sure you get what you pay for. Would return for service. Fast and friendly service advisors. get what you pay for. Would return for service. Fast and friendly service advisors. More
by Sfar99
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
June 10, 2020
Awesome visit!! The Service gentleman that helped me was very knowledgeable!!!!!!!! - I was very impressed!!! - And I will be going back again, like I usually do!!!! very knowledgeable!!!!!!!! - I was very impressed!!! - And I will be going back again, like I usually do!!!! More
by Myles.watson
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
June 10, 2020
Great Experience Always a great experience. We have bought several cars from Michael Dreke. He is a great person. We have recommended him to several people. We wil Always a great experience. We have bought several cars from Michael Dreke. He is a great person. We have recommended him to several people. We will continue to do so. More
by batch.family
Employees Worked With
Michael Dreke, Elias Bichara
June 10, 2020
Paul is who we dealt with he was very helpful. Always professional and acted like he was out to make sure we were satisfied. . We are very happy with our service. professional and acted like he was out to make sure we were satisfied. . We are very happy with our service. More
by arturomartines123
June 06, 2020
Very arrogant. Almost requested a different sales agent. Unwilling to work with us or fix anything. Have had problems with the car since I bought it. Would not buy frI’m here again. Definitely Regretting sh Unwilling to work with us or fix anything. Have had problems with the car since I bought it. Would not buy frI’m here again. Definitely Regretting shopping here in the first place. More
by LAUREN_SALMONS
Employees Worked With
June 06, 2020
Service was very fast. Very informative on the problems of my AC and called me to tell me what was wrong before they went ahead and fixed the problem and told me the cost of it. of my AC and called me to tell me what was wrong before they went ahead and fixed the problem and told me the cost of it. More
by Timothy cushman
Employees Worked With
Heather Berger, Dustin Rose
June 03, 2020
Always a Great Experience! The Service Department works as a Team to insure the ultimate in Customer satisfaction. Well Done to the Chuck Anderson Team as a Team to insure the ultimate in Customer satisfaction. Well Done to the Chuck Anderson Team More
by Geoffrey Clark
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
May 30, 2020
Everyone friendly, smiling and kept me well informed. Was there an hour early and they worked me in so I was leaving when I should have just gotten in. Thanks. PS: Service has always been excellent with al there an hour early and they worked me in so I was leaving when I should have just gotten in. Thanks. PS: Service has always been excellent with all our needs. More
by Dianewinger
Employees Worked With
Other Employees :
Sorry I cannot remember everyone’s name!, Heather Berger, Dustin Rose
May 29, 2020
I needed a major headlight replaced in my vehicle and the service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the busi service department worked with me in a convenient time that very day . They informed me of the cost for the replacement part and even though the business was very busy they had COVID-19 restrictions in place and had the work done in a timely, courteous manner manner. More
by GLORIAREEVES00
Employees Worked With
Greg Hallgrimson, Dustin Rose
