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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
May 28, 2020
Put a trailer hitch on my car and it went well took him two hours but everybody was friendly helpful it was a very first for their escape two hours but everybody was friendly helpful it was a very first for their escape More
by pamwells
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger, Greg Hallgrimson, Dustin Rose
May 24, 2020
Safety recall They took care of my truck in a very timely manner and I am totally satisfied with the quality of the work done as always. They took care of my truck in a very timely manner and I am totally satisfied with the quality of the work done as always. More
by davenronj
Employees Worked With
Heather Berger
May 23, 2020
BUT body work performed was of lesser quality than expected which was outsourced to PDR. Even Paul agreed with the work not being up to par. expected which was outsourced to PDR. Even Paul agreed with the work not being up to par. More
by Rzbdaystar
Employees Worked With
May 23, 2020
They helped me out so much. They actually care about their customer's situations and do everything in their power to help. They will be getting my service from here on out! their customer's situations and do everything in their power to help. They will be getting my service from here on out! More
by spnblondie86
May 22, 2020
Courteous from 1st phone call, to check in, to asking approval to proceed with work, completed when promised and IT WAS LESS than the reasonable estimate. 5 stars! approval to proceed with work, completed when promised and IT WAS LESS than the reasonable estimate. 5 stars! More
by Ktut001
Employees Worked With
Check out/pay...minium contact., Dustin Rose
May 22, 2020
Straight-up guys, smooth deal, ZERO xx!! Found the used car of our dreams, made it fit our budgetary concerns, and delivered it in "BRAND-NEW" condition! xxxxxxto Scott, Mike, Jim and Elias! Thank you, gen car of our dreams, made it fit our budgetary concerns, and delivered it in "BRAND-NEW" condition! xxxxxxto Scott, Mike, Jim and Elias! Thank you, gentlemen! More
by blueovl150.wv
Employees Worked With
Jim Stevens, Michael Dreke, Scott Marshall, Elias Bichara
May 19, 2020
I have 3 dealerships within 6 miles of my house. I drive 17 miles to Chuck Anderson Ford. That alone should tell you how much i like this dealership and its service dept. 17 miles to Chuck Anderson Ford. That alone should tell you how much i like this dealership and its service dept. More
by kybodybuilder46
Employees Worked With
Heather Berger, Dustin Rose
May 19, 2020
Great work really improved the quality of coustomer service and enjoyed not having a long time to wait would definitely recommend friends and family and outside guests. service and enjoyed not having a long time to wait would definitely recommend friends and family and outside guests. More
by Mitchell Thomas Sedgwick
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
May 17, 2020
I highly recommend them. It is the only place I go to buy my vehicles. Then I return for any maintenance. They have 1st rate customer service. my vehicles. Then I return for any maintenance. They have 1st rate customer service. More
by Dpearles311
Employees Worked With
Other Employees :
Rene Sisk, Heather Berger
