Chuck Anderson Ford - Service Center

The staff at Chuck Anderson are very courteous and patient. They listened well and were sympathetic to my problem. The body work performed was flawless. My truck looks like it did when it came off the patient. They listened well and were sympathetic to my problem. The body work performed was flawless. My truck looks like it did when it came off the showroom floor. More

The best service with good people Always ready to help get your car in and out. Would and have recommended Anderson dealership. help get your car in and out. Would and have recommended Anderson dealership. More

Had recall on 2020 Escape for fuel injectors. Called and scheduled 2 months after receiving recall notice. Parts came in one week after scheduling, brought car in and left car or repairs. Repai Called and scheduled 2 months after receiving recall notice. Parts came in one week after scheduling, brought car in and left car or repairs. Repair could not be done because they could not reprogram. Tech called Ford’s HOT line for help, they did not return call. They finally called back 2 days later! Had to bring car back and leave again for repairs. 2 trips for a problem that really wasn’t mine. Disappointed More

Comfortable waiting area. Friendly staff efficient easy to make an appointment clean spaces la la Friendly staff efficient easy to make an appointment clean spaces la la More

Had to take my truck in to the body shop after I had been reended and they did an excellent job. Very pleasant customer service experience, Carla is amazing to deal with, friendly to visit with about all reended and they did an excellent job. Very pleasant customer service experience, Carla is amazing to deal with, friendly to visit with about all the details explained everything upfront and to the point. More

I went in for a recall and I got there at 8 and was out the door at 8:14. Excellent customer service!!! the door at 8:14. Excellent customer service!!! More

Best service department I have ever used! Customer service supported highly trained technicians who work in the cleanest garage you will ever see. By the way you can see, the shop is in ful Customer service supported highly trained technicians who work in the cleanest garage you will ever see. By the way you can see, the shop is in full view from the customer waiting room. More

Overcharged for labor for replacing the variable cam cylinoid on my 2016 Ford f150. Only takes 1 hour book time and I was charged for apx 2 hours. Also had an apt for brake and rotor replacement on Thur cylinoid on my 2016 Ford f150. Only takes 1 hour book time and I was charged for apx 2 hours. Also had an apt for brake and rotor replacement on Thursday morning and they didn't start work til the following Monday. Finally got truck back Wednesday. More

Very courteous efficient and always friendly I have lots of confidence in this dealership. I also have lots of trust in the mechanic’s. The dealership is also spotless! of confidence in this dealership. I also have lots of trust in the mechanic’s. The dealership is also spotless! More

Awesome helpful group of folks. Won’t trust my truck with any other dealership. Thank you! Won’t trust my truck with any other dealership. Thank you! More