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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.6
864 Reviews
Call Service Center (816) 630-1700

864 Reviews of Chuck Anderson Ford - Service Center

Sort by
March 30, 2024

Attentive, Accommodating, Communicative. Great Service A step above all the rest. Great job by the Service Team. More

by BB
Recommend Dealer
Yes
Employees Worked With
Paul.
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Apr 01, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

Helpful
March 30, 2024

Service was great. Checkout /pick up was a mess. Pick up was not a great experience More

by BB
Recommend Dealer
Yes
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Apr 09, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback, we'll continue to improve our pickup process!

Helpful
March 30, 2024

Service was great. Checkout /pick up was a mess. Pick up was not a great experience More

by BB
Recommend Dealer
Yes
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Apr 01, 2024 -

Chuck Anderson Ford responded

We're so sorry to hear that! Can you email our general manager and let him know about your experience? We want to get this fixed as soon as possible.

Helpful
March 16, 2024

Great body repair service. Everyone was great and price was very reasonable. Repair was done promptly More

by RSLOAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul palmer
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Mar 18, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

Helpful
March 11, 2024

The works package was completed within an hour and dealership called to notify us being completed. Very satisfied with the care they took in servicing the vehicle. More

by MPENROD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

Helpful
March 04, 2024

Service dept is the best and all the techs. The driver who picked up my car was super sweet and informative. Thank you Chuck Anderson Ford and Nick. More

by TINA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review Tina! We appreciate your business!

Helpful
February 28, 2024

Did a great job on body work on my car. Great service and great prople More

by RSLOAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

Helpful
February 28, 2024

I like the service that I get at Chuck Anderson Ford. They are a no pressure service department & I appreciate that. When it is time to buy my next car I will probably do business here. More

by SCHROERFAMILY
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justice Barger
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Feb 28, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate your business!

Helpful
February 26, 2024

Got us in pretty fast with appointments. Took older coupons and everything. If you want feedback, maybe should offer something for it More

by THOMPSON_JOSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know who I dealt with
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Feb 26, 2024 -

Chuck Anderson Ford responded

Josh thanks for taking the time to leave us a review. After accepting your expired coupons and getting you in and out for an appointment, we were surprised to see you only gave us 2 stars. Hopefully next time we can meet your expectations better.

Helpful
February 21, 2024

When I arrived for my appointment to get my oil changed, they got me right in, asked if I needed my tires rotated. I asked if they would check them. And they also took care of a recall item. Everybody was n More

by JCSTARRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Setter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2024 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience!

Helpful
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