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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
885 Reviews

885 Reviews of Chuck Anderson Ford - Service Center

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December 11, 2022

And people in the body shop were amazing did fantastic body work on my vehicle More

by wisedavid990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Rose
Dec 19, 2022 -

Chuck Anderson Ford responded

Thanks for the good feedback on your recent trip to our service department!

December 05, 2022

Fast and great service, easy to work with, clean waiting room, people are nice and Friendly More

by JSHylton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Justice Barger
Dec 05, 2022 -

Chuck Anderson Ford responded

Thanks for the great review!

December 04, 2022

They did a tremendous job getting my Escape started and the battery replaced at the end of their work day. I was stranded at a gas set when my car would not start after feeling. Battery was dead and wouldn More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan
Dec 05, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Chris!

December 04, 2022

Very polite and good service. They do need to replace furniture in waiting room. Peeling and broken down. Hard to get out of. More

by Laura Aitkens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 05, 2022 -

Chuck Anderson Ford responded

Hi Laura! We ordered furniture about 6 weeks ago, it's supposed to be in anytime!

Dec 05, 2022 -

Laura Aitkens responded

That is great. I will enjoy setting on them next oil change. I love this dealership only a few blocks from my house.

Dec 05, 2022 -

Chuck Anderson Ford responded

Looking forward to seeing you next time!

December 02, 2022

Had a problem with my defroster. They got us in and out in one day. I would highly recommend them to any family and friends. The people where nice to work with. Great experience. More

by Kcredneckgirl1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 02, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

December 01, 2022

There’s a reason why I take all of my vehicles to Chuck Anderson for repairs! They are dependable, do a good job, and a pleasure to work with! More

by Stephanielglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Rose
Dec 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business!

December 01, 2022

I have always used Chuck Anderson Ford for my oil changes and had satisfactory results until the last visit. Several days after we hd our oil changed I received a phone message that the service center forgot More

by D. Shook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 01, 2022 -

Chuck Anderson Ford responded

Our service manager will give you a call.

December 01, 2022

Everyone is friendly and knowledgeable each time I call and come in to wait on my car! More

by V Kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

November 29, 2022

Excellent service! They always treat my vehicles like they're theirs. I never have to worry about anything and trust that they are providing me with the best informati More

by andersonmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Dustin Rose, Grace Morgan, Justice Barger
Nov 29, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback!

November 29, 2022

Great experience, on time and were done fairly quickly. I could see them work from the customer lounge, I like that More

by Mcneelys1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 29, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! When we renovated in 2018, that was a BIG reason why! Thanks for noticing.

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