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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
885 Reviews

885 Reviews of Chuck Anderson Ford - Service Center

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November 22, 2022

The people who work here are very friendly and always give you alternatives as too your service needs if needed. More

by dflick0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Morgan
Nov 22, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback with your recent experience with our service department!

November 20, 2022

I was treated with respect. Friendly & professional. I would recommend, which I did to family & friends. More

by mrsstiffy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 21, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

November 18, 2022

Listened to all my concerns, fixed my car quickly and updated me on everything. Only issue was they never called me when my part for the car came in I had to call, other than that I love coming here. I w More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Justice Barger
Nov 18, 2022 -

Chuck Anderson Ford responded

Thanks for your great feedback Zoe!

November 18, 2022

Friendly staff and great customer service from everyone that I encountered during my visit to Chuck Anderson Ford More

by Kenneth L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Justice Barger, Baylee Dennis
Nov 21, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Kenneth!

November 17, 2022

They took the time to talk to me about all the issues that I was concerned about. I have gained knowledge about my truck More

by BANJOEYES62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Nov 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

November 17, 2022

Nice and personable place, easily accessible, and an overall good experience with a knowledgeable staff. More

by Truckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to seeing you next time!

November 15, 2022

They scheduled my appointment and got my brakes replaced right on time. Will use them again. More

by Shellyhsndy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Nov 15, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit! We look forward to serving you in the future!

November 12, 2022

When I made my online appointment, I specifically ordered full synthetic oil. When I got home and looked at the receipt, that’s not what I got. I’ve been running full synthetic all along. I would think it wo More

by rvshanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Barger
Nov 14, 2022 -

Chuck Anderson Ford responded

Hello, please give us a call today and we will make it right. Please ask for either Dustin Rose or Paul Palmer.

November 12, 2022

I had a factory recall repair. The communication involved in getting the part ordered, then alerting me the part had arrived and finally setting an appointment was all very good. More

by RW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Nov 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

November 12, 2022

I always great service there. Grace is an asset to Chuck Anderson Ford. She is a gem! More

by GG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Nov 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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