Back

Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
887 Reviews

887 Reviews of Chuck Anderson Ford - Service Center

Sort by
September 12, 2022

They have good mechanics and always get any repairs done in a timely manner. Highly recommend! More

by trezen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Sep 12, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

September 09, 2022

Friendly & courteous I bought my car here & only come here for maintenance I tell people I really like this clean place More

by cadwlg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Sep 12, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our service department!

September 09, 2022

We talked to a salesman about building a truck but ended buying another one from another dealership. We came back to buy some mirrors and have them put on the new truck. Even though we didn't buy it there t More

by Greghearn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Chuck Anderson Ford responded

We're sorry we weren't able to sell you the truck, but would be very happy to help keep up with the routine maintenance and service!

September 08, 2022

I took my vehicle in for an oil change and they got me in and out in a very timely manner. More

by donpollard43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Sep 12, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

Sep 12, 2022 -

donpollard43 responded

Good job!

September 04, 2022

Took great care of my truck and was quick on getting it repaired. I strongly recommend. More

by Dpearles311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Sep 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

August 31, 2022

Chuck Anderson Ford will take care of all your vehicle needs. They are friendly and work hard to get your vehicle back to you More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Sep 06, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback on your recent service experience!

August 28, 2022

Very professional an courteous an nice waiting room. Having an appointment an having the work done in a timely manor is very nice More

by MERRITTUC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katy Davis, Grace Morgan
Aug 29, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

August 28, 2022

Service area was clean and well kept. Staff was friendly and helpful. One concern however was that while watching my vehicle be repaired I noticed that torque validation was not being per More

by ctopher799
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only the technicians which I do not know their names, Dustin Rose, Grace Morgan
Aug 29, 2022 -

Chuck Anderson Ford responded

Thanks for taking the time to leave us a review. If you would like, feel free to bring your vehicle back by to check the torque specs.

August 25, 2022

Don't take your car here! Worth the drive to go somewhere else! Bad reputation! More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rose
Aug 26, 2022 -

Chuck Anderson Ford responded

Our GM would be very interested in hearing more about your experience. His name is Nick Anderson, please send him an email at your convenience. nick.anderson@chuckanderson.com

August 24, 2022

The service department always does a great job on my vehicles. When they couldn’t figure out what was going on , they kept troubleshooting the issue. More

by KOLERS08
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan
Aug 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

...
17
...