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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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January 13, 2022

As a retired Ford employee who has purchased ford trucks and cars for many years, I feel as though Chuck Anderson ford is a very reliable dealer to perform my maintenance on my vehicle. Their efficient and More

by TR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Jan 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

January 11, 2022

Always a great experience kind and courteous. Customer lounge comfortable. Great hospitality friendly to work with. More

by thackerb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jan 11, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

January 08, 2022

Thanks for doing a great job on my 500and doing it in a timely manner,and I enjoyed visiting with Mike Anderson You all have a Great New Year More

by WAITINGFORRET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Jan 10, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback.

January 07, 2022

The staff was very friendly and efficient! Chuck Anderson’s service department is a well oiled machine. They have certainly earned my business in the future!! More

by trhunt531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jan 10, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback! We look forward to servicing your vehicle the next time!

January 05, 2022

Very knowledgeable was able to get me in and had it completed before they said they would and very reasonable price More

by Puffy61476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit with us!

January 05, 2022

Awesome from the techs all the up to the owners. Best experience I have ever had at a dealer More

by Tklein0780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Katy Davis, Dustin Rose, Leah Riddle
Jan 05, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words!

January 01, 2022

Nice clean and very friendly and help full staff the where on time with there service would highly recommend them to family and freinds More

by jjhill9494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Jan 04, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

January 01, 2022

Still waiting for parts to complete job! It’s been almost a month!. Not sure why! More

by rgoeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 04, 2022 -

Chuck Anderson Ford responded

We wish we were able to get the parts faster and get them on your car now as well. We're sorry for the delay.

December 30, 2021

They got me on the schedule quickly and got the job done quickly. Definitely recommend:) More

by tenordrumguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 30, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

December 19, 2021

They took care of business and treated me like a person not a number. Thank you for testing me well and taking care if my vehicle. 2010 Ford fusion More

by bliss m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate you choosing us to service your vehicle with!

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