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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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December 03, 2021

T h e y a r e a m a z i n g ! That's a lot of work to type a simple good job. Lol More

by Alex.Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts department manager., Dustin Rose, Grace Morgan, Leah Riddle
Dec 06, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback!

November 27, 2021

Most helpful, efficient and courteous dealership I have ever dealt with. They go above and beyond and have exceeded my expectations. More

by BRENDA-GRANTHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Brenda!

November 27, 2021

I had a last minute vehicle inspection to get and they squeezed me into their busy schedule. Very grateful for their assistance. More

by WILLIEBPOPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review Willie!

November 27, 2021

Dustin Rose is just an awesome person. Keeps me informed every step of the way on my truck. Plus I always get a- one service. Won’t take my vehicle anywhere else but Chuck Anderson!! More

by Truck family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 27, 2021

I was pleased with the service provided. The issue was fixed and a couple others as well. More

by moore.robert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Robert.

November 25, 2021

Diagnosis’s problem - ordered part. Part was in the next day. Very happy with the service! More

by dahr24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 25, 2021 -

dahr24 responded

Thanks for the quick response in getting my problem diagnosed and repaired. I also appreciate asking my permission to order the part and giving me the amount before hand.

November 21, 2021

By far the best dealership in my area, wether it is new or preowned vehicle the service and warranty are outstanding. More

by Teaveling man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Leah Riddle
Nov 22, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

November 17, 2021

I like this dealership because they are thoughtful and helpful. They did everything in a timely manner. I always go there to get the works done on my car and I know everything is done correctly. More

by fjchapi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Nov 18, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. We appreciate your continued business and look forward to your next visit!

November 13, 2021

Great service! My truck was in and out in a timely fashion. Couldn’t have been more pleased! More

by MARKSPOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 15, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Mark! We always enjoy seeing you up here!

November 11, 2021

Everything went well. They explained everything to me and was done in a timely manner. More

by judyg1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback. May we ask if everything was done in a timely manner and everything went well, why did you select a 3-star rating for Grace?

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