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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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November 11, 2021

Badazz people great service. Good body work The Badazz people great service. Good body work The quicklane lady wears a bit too much make up thought More

by 91gsdsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Katy Davis, Dustin Rose, Grace Morgan
Nov 11, 2021 -

Chuck Anderson Ford responded

Thanks for the review. We don't find it to be relevant your opinion on how much make up our Quicklane Manager wears or doesn't wear. We appreciate the opportunity to service your vehicle, please keep those thoughts to yourself.

November 09, 2021

The staff is fast and friendly. Thenonly issue I had was the tech that worked on the vehicle did not rotate the tires or check the air pressure. More

by BCarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Nov 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. I would be more than happy to make sure we rotate the tires and check the air pressures if you'd like to run it by!

Nov 10, 2021 -

BCarty responded

No worries, I fixed it when I got home. I'll just make sure to say something when I come back again in 6 months for another one.

November 06, 2021

Excellent customer service. I would recommend this dealership to everyone who is looking for new or used. More

by Tmillsap101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Dustin Rose, Ethan Miller, Grace Morgan
Nov 08, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

November 01, 2021

Everbody was friendly and helpful and got my truck done when they said it would be More

by padsberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan
Nov 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

October 31, 2021

Very good customer service, place was very clean, fixed everything I requested and at a good price. Thank you More

by debus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

October 29, 2021

They helped me with a trim staple in my tire. They double checked the tire to make sure it wasn’t leaking. They took very good care of me to make sure I could drive safe on the road! More

by Kelly.lenee19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Nov 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

October 28, 2021

They performed my service in one day and let me use a great loaner vehicle! More

by Gail
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer, Dustin Rose
Oct 29, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Gail!

October 28, 2021

Very friendly, Got my service done very fast. The experience there was a very good one More

by dsauter5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Oct 29, 2021 -

Chuck Anderson Ford responded

Thanks for your great feedback! We look forward to seeing you next time!

October 26, 2021

I came in for the works and the tech named Tyler did an amazing job! More

by tenordrumguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Oct 27, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback! We appreciate your business!

October 22, 2021

Great people and service. They got me in and out in an hour. Thank you. More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Oct 25, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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