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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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June 01, 2021

Chris and Grace are very knowledgeable, helpful, and friendly, I will continue to use Chuck Anderson Ford for all my service, repair, and new car needs! More

by MWITYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Grace Morgan
Jun 02, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to serving you in the future!

May 27, 2021

Quick fix for warranty issue! Friendly service. Explained repairs. Able to watch repairs while they are being done. Safe environment. Check out quick and friendly. More

by Escape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 28, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! Glad we were able to get you taken care of quickly!

May 16, 2021

Would have preferred an estimate when I dropped it off. Should Not have to leave 25 words to leave feedback . Too much like doing homework More

by Keithr73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rene Sisk
May 17, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback Keith.

May 15, 2021

It was fast, quick and easy! I dropped the car off and was called to come pick up. It’s a very pleasant experience thanks More

by Jeninmo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
May 17, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 15, 2021

Best possible customer service I’ve ever had at any Ford dealership! Grace was so friendly and accommodating as well as super efficient. THANK YOU & God Bless❤️ More

by Matthewrule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
May 17, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words! We're glad to have earned your business and look forward to your next visit!

May 09, 2021

Air pressure not checked very low in front driver's side 14 lbs pass front 25 caused pulling towards driver side. The back tires were21 and 23. Very dangerous More

by Mikey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
May 10, 2021 -

Chuck Anderson Ford responded

Mikey, that's incredibly concerning to us. I would love to offer you a complimentary tire pressure check on all of your tires to make sure they're set at the correct factory specifications.

May 07, 2021

Very professional know what their doing. I would recommend to my friends and family. I have received consistent service every time. Thanks to all involved More

by Wrday1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
May 07, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words on your recent service visit! We appreciate the opportunity to serve you and your vehicle's needs!

May 07, 2021

Yes I would tell people how nice it is to be able to rely on an appointment starting on time and finishing in a timely manner. More

by Scarjeep12
Recommend Dealer
Yes
Employees Worked With
Chris Collins
May 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback, we're happy we were able to get you in and out and meet your expectations!

May 06, 2021

We appreciated their efforts to squeeze us in the schedule and taking time to assess the issue at hand. While the issue was not resolved this visit, many possibilities were eliminated. More

by RU4God
Recommend Dealer
Yes
Employees Worked With
Grace, Dustin Rose
May 06, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! Thanks for choosing us!

May 06, 2021

Dustin arranged time to complete the task at hand in a timely manner with friendly attitude and professionalism. Keep up the great work to the Chuck Anderson Team. More

by sienna2hot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 06, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business.

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