Chuck Anderson Ford - Service Center
Excelsior Springs, MO
884 Reviews of Chuck Anderson Ford - Service Center
Easy to schedule service and always on time. Great service department/team! Great explanation of service and next service suggestions. Professional sales staff available for assistance and able to a service department/team! Great explanation of service and next service suggestions. Professional sales staff available for assistance and able to answer questions related to the business. Great work team. More
Good service. On time and pretty fast. Only wish that QuikLane would take drive ups. Do not like to have to make an appointment for oil change. QuikLane would take drive ups. Do not like to have to make an appointment for oil change. More
I really loved that my call was picked up on the first ring-also to service plus scheduling! First-time customer—I walked in pleased! ring-also to service plus scheduling! First-time customer—I walked in pleased! More
Great service and quick! Courteous, knowledgeable, and comfortable waiting room. I make the drive from Liberty just for their service. Always have. Always will. It's worth it to me. comfortable waiting room. I make the drive from Liberty just for their service. Always have. Always will. It's worth it to me. More
Dustin Rose kept me informed and did an outstanding job. I appreciated how he made sure to answer my questions and gave honest/realistic forecasts. I appreciated how he made sure to answer my questions and gave honest/realistic forecasts. More
This was my 3rd visit to this dealership. I've passed up on my other opportunities to review so I could get a bit more accurate view of them. I have been to other dealers and will not go back to the other d on my other opportunities to review so I could get a bit more accurate view of them. I have been to other dealers and will not go back to the other dealers. I have nothing to complain about with Chuck Anderson. My problems have been taken care of reasonably, on time as promised, and without a comeback. As a Service Manager on the class 8 truck side, it's nice to see an automotive shop that puts out as much effort to please the customer as we would. This last repair was a battery with a 3 year warranty, installed, for cheaper than I could do it myself from the local auto parts store. Great work, keep it up! More
Overall I would give 4 stars out of 5. I'm not sure who in the service department helped me with my appointment when I arrived. Friendly and courteous. in the service department helped me with my appointment when I arrived. Friendly and courteous. More
My appointment was for an oil/filter change and a slow leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey More
We contacted 4 dealerships about fuel module replacement. Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transpo Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transportation. Chuck Anderson and Service Technician Dustin are high on our customer rating. More
Thank you everyone ! Your service made the frustration of getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! More