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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.4
884 Reviews

884 Reviews of Chuck Anderson Ford - Service Center

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January 10, 2021

I have been dealing with Gregg in service. Oil changes for the last year and just had breaks done. Gregg seems to be very knowledgeable and helpful. F-150. More

by botucker.lawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Jan 11, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business and look forward to your next trip!

January 09, 2021

I wish that those replacing the sticker in the windshield would have cleaned up the old one and not left it in pieces on dash. More

by daniel.e.wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 11, 2021 -

Chuck Anderson Ford responded

We agree, we definitely should've done that and typically we do. I apologize for the inconvenience. If you haven't already, we'd be more than happy to take care of that for you. If you already have, we'd like to offer you a free car wash at your convenience. -Nick Anderson

January 08, 2021

We’ve always had great service. Never disappointed. We’ve bought several vehicles too. Everyone has always been considerate to us. Thank you so much More

by Gurns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 09, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We appreciate the opportunity to work with you, and we look forward to your next visit!

January 03, 2021

I took my car in for three recalls. Did a great job, thanks. Heather was very friendly when picking up my car. Very easy to make the appointment also. More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 04, 2021 -

Chuck Anderson Ford responded

Thanks for your kind words! We appreciate you taking the time to leave your feedback for others to read!

January 01, 2021

The service department team did a fantastic job! They were able to get the oil change within 20 minutes of the appointment time and also provided a quote on new tires. Paul the service manager even came More

by MPENROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to get you in and out in a timely manner! We'll see you next time!

January 01, 2021

Chuck Anderson Ford has been my go to dealership for years! The service staff is always friendly and trustworthy! Thank you for your service today More

by SKHONEYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

We are so happy to hear that! Thank you for your continued support!

January 01, 2021

I have been with your dealership for quite a while and have bought several cars over the years, usually been very happy with them. I cant really rate the guys noone told me their name More

by ldstokes0676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

Thank you for the feedback. We look forward to your next trip!

January 01, 2021

Great service at Chuck Anderson Ford. Dustin kept me updated throughout the repair process and explained everything well. I would definitely recommend the service department here as well as the sales te More

by CHEATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

We're so glad that you had a positive experience with us, we look forward to doing business with you next time as well!

December 31, 2020

Always great service. Friendly staff and take care of you. I could take my wife’s Pacifica but count on them for all my vehicle needs. All of my vehicles go their for service. More

by 8183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're thankful for your continued business and look forward to your next visit!

December 30, 2020

Heather is AWESOME. Service was fast. I was in and out in half an hour. I also explained other issues with vehicle and staff said to call and set up an appointment at my convenience. Greg set up my Ford Pass More

by Pa55word
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Dec 31, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad you were able to get in and our, for free!

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